RACQ North Lakes
About the Business
Welcome to RACQ North Lakes, conveniently located in the bustling Westfield Shopping Centre, directly opposite Woolworths. As an establishment and point of interest, we are committed to providing a range of exceptional services to meet your needs.
At RACQ North Lakes, we offer a variety of services that can be accessed in-store by appointment. Whether you require insurance coverage, banking solutions, or loans, our knowledgeable staff are here to assist you. To schedule an appointment, you can visit us in-store or simply give us a call at 13 1905.
When it comes to insurance products, excluding Travel Insurance, we are proud to be affiliated with RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Please note that conditions, limits, and exclusions may apply, and it is important to carefully consider your personal objectives, circumstances, and needs before making a purchase decision. We encourage you to read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS for further information. Additionally, you can access our Target Market Determinations on our website.
For banking and loan products, we are associated with Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195, trading as RACQ Bank. As with insurance, it is crucial to review the terms, conditions, fees, charges, and lending policies before making a decision. We recommend reading the disclosure documents, including the Financial Services Guide and the Terms and Conditions, to ensure the selected product or service aligns with your specific requirements.
Please note that any RACQ entity mentioned on this page, except for RACQ Bank, is not an authorised deposit-taking institution under the Banking Act 1959 (Cth). Therefore, the obligations of that entity do not represent deposits or other liabilities of RACQ Bank. Unless otherwise stated, RACQ Bank does not guarantee or provide assurance regarding the obligations of that entity.
In the spirit of reconciliation, RACQ acknowledges and pays respects to the Traditional Custodians of Country throughout Australia, recognizing their deep connections to the land, water, and community. We extend this respect to all Aboriginal and Torres Strait Islander peoples today.
Visit RACQ North Lakes today and experience our exceptional services tailored to meet your individual needs. Let us assist you in finding the right insurance coverage, banking solutions, or loans to support your financial goals.
Photos
Location & Phone number
North Lakes Drive, North Lakes, Queensland 4509, Australia
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Very disappointed. I talked with a staff of woman. I asked about CTP insurance for moving unregistered vehicle to department of transport. She suggested me that I pay it for 6month or 12 month. Then I asked her “if I pay it now, do I need to pay CTP insurance when registration at department of transport?” She said “I don’t know!! I’m not working at department of transport!!” with slightly annoyed look. Then what are you working for? She always looked at her nails when I was talking. Insufficient explanation, rude attitude. I will never ask again as long as she is around. I would like to say her name, but I don’t."
"A fantastic service from the first call to the tow truck arriving. A call from driver with ETA then a txt. Only fault was driver draining life out of starter motor and battery as he kept winding her over, knowing it was a blown fuel pump and wouldn't start to get my car from drive to truck instead of pushing it on the flat surface to make his job easier. I wonder if RACQ takes on cost of new battery and starter motor when this happens causing damage."
"Very friendly staff.. Very accommodating and helpful.. They go out their way to help fix your problem or advise another source. ."
"The worse insurance company I came across with. They have finalised my car after 1 year and pay me less than my agreed value on my car almost 12k. The never listen to me on my concern just keep me on hold I will never recommend RACQ in my life"
"It was just OK they still haven't followed through with the email they said that they would, happy to make me wait and take my money but no service."
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