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Overseas Visitors Health Cover Insurance OVHC - Allianz Care Australia
310 Ann Street, Brisbane City, Queensland, Australia
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About Overseas Visitors Health Cover Insurance OVHC - Allianz Care Australia
Welcome to Overseas Visitors Health Cover Insurance (OVHC) - Allianz Care Australia! Located in the heart of Brisbane City on Ann Street, our establishment is a trusted health insurance agency dedicated to providing comprehensive coverage for visitors to Australia.
Whether you are visiting Australia on holiday or have family members coming from overseas, our Overseas Visitor Health Cover is designed to ensure your peace of mind during your stay. We understand that navigating a new country's healthcare system can be overwhelming, which is why we have created a series of support articles to help you understand and utilize the Australian health system effectively.
At Allianz Care Australia, we prioritize technology to enhance our services and deliver a seamless experience to our members. With our user-friendly online platform, you can easily manage your policy, make claims, and access essential information at your fingertips.
In Australia, healthcare is a combination of services funded by the Australian Government and private health insurance. While Australian citizens are automatically covered for many medical costs under the Government's Medicare scheme, private health insurance offers additional coverage for services such as private hospital costs, dental care, physiotherapy, and emergency ambulance assistance.
However, international students, workers, and visitors are not eligible for Medicare. Therefore, depending on your visa type, it is crucial to purchase Overseas Visitor Health Cover (OVHC) or Overseas Student Health Cover (OSHC) to ensure you have access to the necessary healthcare services during your time in Australia.
At Allianz Care Australia, we are committed to providing you with the highest level of care and support throughout your visit. Our comprehensive insurance plans are tailored to meet your specific needs, giving you the confidence to explore Australia with peace of mind.
Visit us at our convenient location on Ann Street, Brisbane City, or explore our website to learn more about our services and coverage options. Trust Allianz Care Australia to be your reliable partner in safeguarding your health while you enjoy your time in Australia.
310 Ann St, Brisbane City QLD 4000, Australia
Opening hours of Overseas Visitors Health Cover Insurance OVHC - Allianz Care Australia
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 16:00
Friday:
09:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Overseas Visitors Health Cover Insurance OVHC - Allianz Care Australia
"Our experience is perfect. They provide real cover. May not be 100% all the time, but this is truly value for money. I've had my mother insured 2 times with them and will do more even if they increase prices."
"Very disappointing experience. Website says 24 hour helpline number and when you ring that number, it says office is closed. Never get a proper response everytime I call up the office! Barely get a response through email as well!!! Overall, very disappointed!"
"I would like to just rate 0!! always waiting so long on the phone, average 40 min. Then sometimes it shows "call failed". It is definitely not staff fault. But the system is shocking. most time there is no music while you are waiting as well. Just silent. You are not even sure whether still waiting on the line or not. But if you choose new client and want to purchase new policy, there will be staff answer the phone less than 2 min. Not recommend Allianz at all."
"Rubbish insurance provider. Never pick up the customer's enquiry phone call, if you send an email and ask for a very general question they took around 20 days to get back to you. You have to fill in the claim forms for any medical claims and send them email to make claims. Apparently it took more than 25 days for them to process you application. They even won't accept your call to be placed in the waiting queue, so what you can do is to send them emails, so if you have urgent stuff need their assistance you must be in trouble. So don't purchase their product, it makes your life much more easier."
"I have been on the call for more than an hour just to get connected after getting a number below 5 today. So imagine people who are on the waiting list at 80. People do have these numbers as I have experienced it before. There is no countdown of the progress at all or a callback option without missing the position leaving the callers with no option but to just hold on. Our claims are close to 3 months old now with no emails on its status. How can a globally reputed insurance company exist in Australia with such a degraded level of service. Surely the CEO of this company should be held accountable. I would have given a zero rating if such was available."
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