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Bloomex Brisbane Flowers & Gift Hampers
23 Lathe Street, Virginia, Queensland, Australia
About Bloomex Brisbane Flowers & Gift Hampers
Welcome to Bloomex Brisbane Flowers & Gift Hampers, your go-to destination for all things floral and gifting in Australia's vibrant city of Brisbane. Nestled in the heart of Virginia on Lathe Street, our institution is more than just a florist; we are a point of interest and a store that caters to all your flower and gift needs.
At Bloomex Brisbane, we pride ourselves on being an establishment that offers an exceptional range of stunning flowers and thoughtfully curated gift hampers. Whether you're looking to brighten up your own space, surprise a loved one, or celebrate a special occasion, our dedicated team of florists is here to help you create the perfect arrangement.
Step into our store and be greeted by the enchanting aroma of fresh blooms, carefully selected from the finest local and international growers. From classic roses to exotic orchids, vibrant sunflowers to delicate lilies, our extensive collection of flowers caters to every taste and preference. Our florists possess a keen eye for detail and a passion for design, ensuring that each arrangement is crafted with precision and creativity.
In addition to our exquisite flowers, we offer an impressive selection of gift hampers that are designed to delight and impress. Whether you're seeking a gourmet food and wine hamper, a pampering spa package, or a delightful combination of chocolates and sweets, our gift hampers are thoughtfully curated to suit various occasions and tastes. We also provide the option to customize your own hamper, allowing you to add a personal touch to your gift.
What sets Bloomex Brisbane apart is our commitment to customer satisfaction. We understand that each customer has unique preferences and requirements, and we strive to exceed their expectations with our personalized service. Our knowledgeable staff is always on hand to offer expert advice and recommendations, ensuring that you find the perfect floral arrangement or gift hamper for any occasion.
Whether you're celebrating a birthday, anniversary, wedding, or simply want to brighten someone's day, Bloomex Brisbane Flowers & Gift Hampers is here to help you make a lasting impression. Located at 23 Lathe Street, Virginia, our store is conveniently situated for locals and visitors alike. Step into our world of beauty and elegance, and let us help you create unforgettable moments with our exquisite flowers and gift hampers.
Photos of Bloomex Brisbane Flowers & Gift Hampers
1/23 Lathe St, Virginia QLD 4014, Australia
Reviews of Bloomex Brisbane Flowers & Gift Hampers
"My mom ordered some flowers for me for mother's day. They didn't turn up on the Sunday or anytime up to 1 week later. After my mom emailed they offered to send the order again but then no reply for another 5 days so she got me to call as she is in Canada. When they finally arrived Friday, although they were in a sad state and just overall super dissapointing. They mainly used daisys to beef it up with 2 orchids that were pretty much dead on arrival :("
"I recently had the unfortunate experience of receiving a flower delivery that was beyond disappointing. The condition of the flowers, the color, the vase, and even the accompanying card were all far from what I had expected based on my online purchase. To put it simply, this entire ordeal was a complete letdown and certainly does not deserve even a single star. First and foremost, the flowers were delivered in a state that can only be described as dead. It was evident upon opening the package that they had not been properly cared for. The petals were wilted, the leaves were brown and crispy, and the overall appearance was far from the vibrant, fresh bouquet I had anticipated. It was incredibly disheartening to see such lack of attention to detail. Moreover, the color of the flowers was completely different from what I had selected online. I had carefully chosen a bouquet in a specific shade, but what I received was a mismatched assortment that did not resemble anything close to what I had ordered. This lack of accuracy in fulfilling my order is simply unacceptable. Adding insult to injury, the vase that accompanied the flowers was not the one depicted in the online images. Instead of the elegant, decorative vase I had envisioned, I received a plain glass of beer, ordinary container. This discrepancy further contributed to the overall disappointment of the entire experience. To top it all off, even the card included in the package was in poor condition. It was torn and worn, completely undermining the sentiment I had intended to convey to the recipient. It was as if no care had been taken in ensuring that every aspect of the delivery was up to standard. In conclusion, I cannot express enough how utterly dissatisfied I am with this flower delivery. The wilted flowers, the incorrect color, the mismatched vase, and the damaged card all culminated in an experience that fell far below my expectations. I highly discourage anyone from using this service, as it is clear that they do not prioritize customer satisfaction. This delivery deserves no more than a single star, if that."
"Absolutely appalling! If I could give 0 stars, that's what I would be doing! I ordered flowers for my MIL for delivery mothers day - Sunday. Recieved an email saying there would be a change of delivery date and a tracking info email on the Thu saying they had been collected for Fri delivery. We were fine with this, it gets busy, we get it. 5 days later, the flowers collected on the Thu still hadn't arrived. I had been in touch with Bloomex via a crackly phone line and numerous emails. Via email I was offered a $30 bloomex credit as compensation which I didn't feel was good enough 4 days after they left where they came from and after missing Mothers Day altogether. I asked for a refund, but they only offered a credit. They wouldn't even entertain a refund after the flowers didn't arrive. They offered a Gourmet Hamper or replacement flowers which I asked for the Gourmet Hamper and for a bottle of wine to be added, so they changed it to a cheaper wine hamper and no credit. Then the flowers arrived..... We ordered the 50 blooms of orchids because we know MIL loves them, which seemingly turned into a different flower altogether and as dead as dead could be. I mean I feel that if fresh flowers are in transit for 6 days, just don't follow through with delivering them. It is offensive for the reciever! (Sarcasm: here we love you and miss you so much we sent DEAD FLOWERS!) The response from bloomex in a nutshell.... we already replaced them.... My favourite customer service response through the whole 6 day saga, was 'Unfortunately, it's out of our control and depends on the courier service only, anyways we will follow up with them.' So after this flower episode and having to then substitute flowers with a hamper we never wanted to send but felt we had to because a refund was off the cards and we didn't want more dead flowers delivered, I would never again use Bloomex!!! STAY AWAY!!!!"
"Honestly I would like to give less than one star. My mum was bed bound after major surgery so she arranged flowers for my birthday as she couldn't get out to buy me anything. She apparently ordered something beautiful in pastels. The box stated that the flowers would be in bud form. Literally nothing in the box was in bud form. What was delivered was a bunch of rapidly dying white and yellow flowers with rotting foliage and brown edges. I tried to salvage what I could. Some went in the bin immediately but others I managed to mix with some other birthday flowers so that they lasted a few more days. All were dead within four days. I was mortified as my poor mum kept asking me to send her a photo of my "lovely" flowers. She's a pensioner and I was really upset that she'd spent her money on something that I wouldn't even pick up on the Woolies sale rack. But it gets worse. I complained via email to the company with photos of the delivery. A week later no response. I follow up with a call to the phone number provided. The woman on the phone was exceptionally rude, continually spoke over me and read repeatedly from a script advising that they would send me another bunch of upgraded flowers. It was blatantly apparent that they don't genuinely care about any form of customer service. This is photos of what I received after my mum had ordered the "Pastel" bunch. The photos were taken day of delivery. I think this is actually the worst "florist" in Australia. You would be better off picking something up at the supermarket to be honest."
"Disappointing service. I ordered during the floods and accepted the delay. 3 weeks later the flowers were delivered with a promised upgrade for the delay. However, the flowers received were nothing like the flowers ordered which I paid $111. The company did reply, they gave me a $30 voucher and said the flowers provided were within their policy. See what you think? 1st one - was the delivery. 2nd one - what I ordered and paid for. I wish I had read these reviews before I bought from them. Total disregard for the customer. Your standard reply does not solve the issue. I have already done as you suggest and the results are in my post. Not a suitable resolution in my view."
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