Cannon Hill Family Doctors

"I understand sometimes doctors run late sometimes but sitting in the waiting room for an hour is a joke! Upon asking what the hold up was I was told I would be next and to just sit and keep waiting. Then once I told them I’m going somewhere else they tried to hit me with a cancellation fee."

"DR DEVIKA JAYAWARDENA very unprofessional and disappointing. I have seen Dr Devika 5 weeks ago about my toe fracture.Made a follow-up appointment today at 9.20 she didn't calm me back, I called the clinic to be told she will call you shortly then to then be told she left a note and won't see you. I have always been really nice and polite no season not to see me. You have appointments available all day very disappointing."

"Take this as a warning for anyone considering going here. My partner went here for treatment for a suspected bug bite, that may have been infected. We wouldn’t normally go here, but it was urgent and close by. She was in and out within 3 minutes, with a complete disregard for thoroughness. My partner was prescribed an antibiotic and a cream almost instantly with no questioning involved. The next day my partner visited our regular doctor, who informed us that the antibiotic prescribed was no where near strong enough and the cream was only meant for minor abrasions. He recommended getting tested for an infection and was able to prescribe the correct antibiotic and prevent a potentially dangerous outcome. If you’re genuinely concerned about something, avoid this clinic like the plague."

"I've been going here for about a year and have few consultation with Dr. Aixia and Dr. Devika and I am pretty happy with the experience with them. I liked how they were taking my health concerns seriously with asking me further questions. Happy with GPs but giving 4 starts as little poor service on the receiption. Sending me an invoice that's already been paid on the day (made payment right after seeing the Dr., and this was only to get the results)"

"This practice has the worst receptionist. The way she spoke to me was utterly disgusting. She was incredibly rude and told me that i was “a waste of time”. When I told her that it is not okay for her to say that to me she literally LAUGHED and said that is what the doctors have told her, in her words exactly... “the doctors have told me that you are a waste of time”. The way this practice treats their patients is unprofessional, unethical, and just disgraceful. I have just read other comments as well and i have realised i am not the only one to experience this. I think there has to be something seriously done here and I will be taking the steps further to escalate this. No medical practice should be treating their patients this way."