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Health Matters Fernvale
1455 Brisbane Valley Highway, Fernvale, Queensland, Australia
About Health Matters Fernvale
Welcome to Health Matters Fernvale, a leading healthcare institution located in Fernvale, Brisbane Valley Highway, Australia. We are dedicated to providing first-class healthcare services to our local community, ensuring that you and your family receive the high-quality care you deserve.
As of Monday, 1st August 2022, we will be implementing a slight increase in our consultation fees. Operating a medical practice comes with increasing costs, and this adjustment is necessary to maintain the viability and sustainability of Health Matters. Rest assured, this increase will enable us to continue delivering exceptional healthcare services in the long term.
Please note that our new consultation fees will be applicable from 1st August 2022, and we have outlined the charges for our most common services. We understand that this change may affect some of our patients who are not eligible for concession cards. In the past, we have accepted your Medicare Rebate as full payment for consultations, but unfortunately, this arrangement is no longer sustainable. The indexation of Medicare Rebates has not kept pace with the rising costs of operating a medical practice, and bulk-billing incentive payments are not applicable in these circumstances. Therefore, if you fall under this category, please expect an out-of-pocket fee in the future. It is important to note that most of the out-of-pocket fees contribute towards your Medicare Safety Net threshold, resulting in higher Medicare benefits once the threshold is reached.
To book an appointment with one of our friendly doctors, you can give us a call, book online 24/7 through our website, or use the convenient AMS (Automed) App. We strive to maximize the well-being of our colleagues, patients, community, and ourselves through respectful quality care that is adaptable and sustainable.
Additionally, we are actively involved in the Covid-19 vaccination program. If you would like to find out when you may be eligible for the Covid-19 vaccination, please reach out to us for more information.
Our clinic operates during the following hours:
- Monday: 7:30am to 6pm
- Tuesday: 7:30am to 7pm
- Wednesday: 7:30am to 7pm
- Thursday: 7:30am to 6pm
- Friday: 7:30am to 5pm
- Saturday: 8am to 1pm
- Public Holidays: Closed
For your convenience, we also offer extended hours on certain days:
- Monday: 7am to 7pm
- Tuesday: 7am to 6pm
- Wednesday: 7am to 7pm
- Thursday: 7am to 7pm
- Friday: 7am to 6pm
- Saturday: 8am to 1pm
- Public Holidays: Closed
You can find us at 1455 Brisbane Valley Highway, Fernvale, Qld, 4306. We look forward to serving you and providing exceptional healthcare services for years to come.
Photos of Health Matters Fernvale
Shop 10/1455 Brisbane Valley Highway, Fernvale QLD 4306, Australia
Opening hours of Health Matters Fernvale
Monday:
07:00 - 19:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews of Health Matters Fernvale
"I've been taking my daughter to see Dr Zac for 2 years and he is amazing. Very helpful and always takes the time to listen. The nurses, especially Bec, have been great too. I find the secretaries very informative and helpful when phoning. I also like the convenience of online booking."
"Dr Zac is second to none in patient care. Both my partner and I see him and always leave feeling well cared for and listened to. Hope he doesn't go anywhere!"
"Always had a great experience at Health Matters Fernvale. I've never had an issue calling and getting an appointment at this surgery. I have never had an issue with doctor availability. Staff have always been friendly, and I've never experienced stuff being rude to me. I genuinely have no idea what other reviewers are talking about, because I've never experienced the staff here acting in the manner that other reviewers are talking about. To the point where I believe that other reviewers are posting fake reviews purely because of some form of personal vendetta. I have no problems placing my health and well-being in the hands of health matters. Fernvale. And as a form of veteran who was treated absolutely shockingly by the defence force medical system, I have a very hard time trusting any medical practitioners. But I trust the team at health matters Fernvale."
"Went in as a new patient and I couldn't of had a more welcoming experience. Counter staff were nice to talk to but the nurses and doctors made it!! I've never been treated so professionally or been made to feel more comfortable to talk about my issues with. Keep it up!!"
"Just went to call Health Matters the other day to make an appointment and noticed the ladies comment below in relation to the service of Dr Antonio. Yes, the reception at health matters is second to none, however, I cannot fathom why you feel that way regarding Dr Antonio. I have never posted a Google review but since seeing the below comment, I cannot resist the temptation to be an advocate for Dr Antonio's excellent service. He is not arrogant or rude in any sort of measure, if anything he is very caring. He was the first doctor to diagnose my son properly, if it wasn't for this doctor my son would still be suffering. I would hope no one is put off making an appointment with Dr Antonio, he is a brilliant doctor with a very caring nature, not to mention he takes his time to listen to your concerns and he always explains everything very thoroughly. He and Dr Dexter are both brilliant doctors and both share the same level of care towards their patients! :)"
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