Redcliffe Hospital Palliative Care
Silvyn Street, Redcliffe, Queensland, Australia
About Redcliffe Hospital Palliative Care
Welcome to Redcliffe Hospital Palliative Care, located on Silvyn Street in Redcliffe, Australia. As an establishment dedicated to improving the quality of life for patients with life-limiting illnesses, our Palliative Care Service is here to provide support and reduce suffering through early identification, assessment, and treatment of physical symptoms, including pain. We understand the importance of addressing the psychological, spiritual, social, and cultural needs of both patients and their families.
At Redcliffe Hospital Palliative Care, our dedicated team of medical and nursing staff work closely with your healthcare team to ensure you receive the best individualized care possible. We understand that your time is valuable, so please allow at least two hours for your appointment, as there may be additional tests or treatments required before or after your visit.
We apologize in advance if your appointment is delayed or running late. Our doctors and specialists may be urgently called away to other hospital departments, whether your appointment is in-person, over the phone, or through a telehealth video call.
If your appointment is at the hospital, we have self-service kiosks available for check-in. Simply scan the barcode on your appointment confirmation letter or swipe your Medicare card if you don't have the letter with you. Volunteers or staff members will be available to assist you at the kiosks if needed.
If any of your personal details have changed, such as your phone number, address, Medicare card, or GP, please present yourself to the clinic reception counter so that our staff can update your information in the hospital system. After your appointment, please check out at the clinic reception counter, even if it was your last appointment at the hospital. This is important for signing any necessary Medicare bulk billing forms and confirming the accuracy of your details in our system. In some cases, our staff may even be able to book your next appointment while you're at the counter.
We kindly ask that you remember the importance of physical distancing if you need to wait in line.
For virtual appointments through telehealth video calls, you will receive additional information from us explaining how to attend your virtual appointment.
To access our Palliative Care Service, your GP or medical specialist will need to send a referral letter to the hospital. If you require community-based support, there are various service providers available across Metro North Hospital and Health Service, including the Metro North Community Palliative Care Service, which offers after-hours support for patients and their carers. Referrals can be made by your GP or other specialists.
For non-urgent medical issues, please call 13 HEALTH (13 43 25 84) or visit your GP.
To refer a patient to our service, please refer to the Palliative Care referral guideline.
For any inquiries or assistance, you can reach our Palliative Care Unit at (07) 3883 7770 or via email at CISS-Palliative-Care-Inpatient@health.qld.gov.au. We are open 24/7.
Our Palliative Care Outpatient Clinic is located on Level 3 of the Moreton Bay Integrated Care Centre (MBICC), 106 Anzac Avenue, Redcliffe. Please refer to your appointment confirmation letter or SMS for the exact location. You can contact us at (07) 3833 7770 or (07) 3883 7777, and our clinic is open Monday to Friday from 7:30am to 5:00pm.
For GP and Specialist Referral Hotline, please call 1300 364 938.
We also offer PalAssist, a free 24-hour telephone and online service for palliative care patients, carers, family, and friends.
Lastly, we acknowledge and pay respect to the Traditional Owners of the land where Redcliffe Hospital now stands.
Thank you for choosing Redcliffe Hospital Palliative Care. We are here to support you and your loved ones during this difficult time.
Photos of Redcliffe Hospital Palliative Care
Silvyn St, Redcliffe QLD 4020, Australia
Reviews of Redcliffe Hospital Palliative Care
"All staff are the most caring, capable, compassionate people you would ever hope to meet. They have made the time there with our mum as comfortable and homely as possible. Thank you so much."
"We can’t speak highly enough of the excellent care that my mother received in the short stay she had at Palliative Care Redcliffe. Dr Madeleine and the nursing staff, in particular James, Leanne (who was with us at the end) and Ben were all amazing. We can’t thank you enough and highly recommend Redcliffe Palliative Care to anyone facing similar circumstances."
"If ever you need a palliative care service, I would hope you are fortunate enough to find this team. Could not speak more highly of our experience over the past few days and I hope this team of heroes know just how much of a difference they make."
"Such Great Support From James, other then that nothing to say but amazing support from everyone at Redcliffe Palliative Care!! Definitely Deserve 5 Stars for all the hard work and effort they do for their patients"
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