Provide Another Mother

"I was with this company for a while. I gave them chance after chance, and each time they sent a cleaner who was either lazy or incompetent . They ended up making more mess after they left, than before they arrived. I honestly don't know where they get these ppl from. Their not professional in any way, and I ended up having to do the whole job again myself. It was a complete waist of good money down the drain. They finally sent me a good cleaner for a while, who was decent, and then she left, so that was enough for me. My brother had enough, so we ended the contract. I would not reccomend this company to anyone, unless your prepared to go over the job again yourself each time. The staff at the company were nice enough but that was it."

"This business does not believe in communication with their clients. I was told by the owner/director that I was their most difficult client because they had to speak and communicate with me. They repeatedly broke their service agreement with me over the 3 and a half years I was a client. They would rarely reschedule shifts that were missed due to public holidays as one example. They ignored my emails and did not return phone calls. When I would speak to the owner/ Director of the business about my concerns she would laugh at me which is not overly professional and did not make feel valued as a client. Again I was told I was difficult because they had to communicate with me and they would rather have not had too. I feel they resented my close relationship with my support worker because it is something they do not believe in, support or encourage. When things got too hard for them with me rather then have a conversation they dropped me as a client completely. They said they wanted to avoid me going to the Commission when in reality all I ever wanted was better two way communication that's it. Not world peace but it was too much for them. They could not even say thank you for my business in the end. I did but not them, So I would warn anyone to stay away because they are only in for the money and not in it for us clients. They do not care about us at all."

"Donna, Cordie and the team at Provide Another Mother have been looking after our office cleaning for six months now. The cleaners are excellent with great quality and good communication. Really recommend them for both office cleaning and for NDIS participants (their speciality)!"

"Been a long term user of PAM. Through my NDIS funding. They’ve been an extremely valuable resource for myself, definitely assisting in me maintaining my own personal independence."

"Kelly is a little pocket rocket. She always shows up early and her attention to detail is awesome."