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CitiScan Radiology
141 Queen Street, Brisbane City, Queensland, Australia
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About CitiScan Radiology
Welcome to CitiScan Radiology, located at 141 Queen Street in Brisbane City, Australia. As a trusted healthcare institution, we are dedicated to providing exceptional medical services to our patients.
At CitiScan Radiology, we offer a range of diagnostic imaging services, including ultrasounds, CT scans, and MRIs. Our team of experienced doctors, radiologists, sonographers, and pathologists are committed to delivering the highest standard of care to ensure accurate and reliable results.
We take pride in our friendly and professional staff who go above and beyond to make your visit as comfortable as possible. From the moment you step through our doors, our receptionists will greet you with smiles and guide you to the clinic if needed. Our team understands that navigating through the bustling Queen Street Mall can be confusing, and we are here to assist you every step of the way.
Our patients have consistently praised our doctors, particularly Dr. Pais, for his outstanding medical expertise, compassionate care, and dedication to resolving their health concerns. Many have expressed their gratitude for his time, explanations, and service, as he has successfully alleviated their pain and provided them with much-needed relief.
Furthermore, our patients have commended the quality of our imaging services. Whether it's an MRI scan or an ultrasound, our receptionists and technicians create a welcoming and friendly atmosphere, ensuring that you feel at ease throughout the process. We strive to provide a positive experience for every patient who walks through our doors.
International students have also shared their positive experiences at CitiScan Radiology. They appreciate the stark difference in service compared to their previous encounters with GPs. Our helpful and charismatic staff, from reception to doctors, have made their visits comfortable and reassuring. We are proud to be a trusted healthcare resource for international students in need.
We understand that medical procedures can be stressful, especially during times of health scares. However, our team at CitiScan Radiology aims to alleviate your anxieties and provide you with the care and attention you deserve. Our compassionate staff, such as Kat, Celysce, and Sarah, have been instrumental in ensuring that patients receive urgent care and feel supported throughout their journey.
Don't just take our word for it – our patients have shared their positive experiences, praising our professional and caring approach. From the front desk to the CT room, our radiographers and technical staff have been commended for their thorough explanations and attentive care. We are humbled by the trust our patients place in us and are grateful for the opportunity to make a difference in their lives.
We operate Monday to Thursday from 8am to 5pm and on Fridays from 8:30am to 5pm. If you are in need of diagnostic imaging services, we encourage you to visit CitiScan Radiology. Experience the exceptional care and service that our patients have come to rely on.
Photos of CitiScan Radiology
2/141 Queen St, Brisbane City QLD 4000, Australia
Opening hours of CitiScan Radiology
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of CitiScan Radiology
"My first visit there and I was impressed. Everyone was really nice. Their ultrasound bookings were booked up for the day, so I just went in there for an xray. They had a sonographer who finished up a scan early, so they were great and got me in for the ultrasound as well."
"I do not recommend Citiscan for prenatal ultrasounds especially for first time couples. Firstly the receptionist was rude when we arrived and running late. On the website it says it opens at 8am. Then the female sonographer doing the ultrasound was rude and not helpful. They avoided answering questions and did not want to respond to health or gender related questions. There was a sign saying no photos and the only printed photos (and online in the app) we received from the ultrasound were of poor quality."
"I had a brain MRI. I got an appointment for the next day, the receptionist was really nice and I didn't need to wait long. But when I got in, the MR technician/radiographer just wanted to get rid of me although I tried to ask some things. I knew what would happen during the MRI so it wasn't about needing reassurance but I still think this isn't the right way to treat patients, even if you're fully booked. She might have been having a bad day so this wasn't even the biggest issue. My scans were uploaded really early, BUT the image quality is so poor they aren't suitable for setting up a diagnosis. Lacking acquisition parameters, my details being only in a far corner (not in the images), it gives the feeling these scans might have been only cut from somewhere online (which I know is unlikely, but this is the best way to describe what I saw). If these are the same images radiologists receive, the quality is unacceptable. If lower resolution images are uploaded to the patient portal, the unacceptable part is why do patients not have the right to see the original scans? These would be relevant concerns even if I hadn't paid full price for the examination."
"All aspects of the clinic were excellent. Polite and efficient receptionists, professional radiologist and smooth booking, payment and results process. Highly recommend this practice . Thanks gals!"
"They will fit you in within a reasonable timeframe, however poor communication with respect to fees. I was only told about the need for a Mater scientist to attend my scan on the day of the procedure, and was told this would incur an extra $100 bill. There was no communication beforehand regarding the need for a third party to attend my procedure and the subsequent bill that would follow, purely for the scientist to attend. Not pleased with the poor communication - difficult to decline and say no on the day of the procedure."
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