Poolwerx Indooroopilly
34 Coonan Street, Indooroopilly, Queensland, Australia
About Poolwerx Indooroopilly
Welcome to Poolwerx Indooroopilly, your go-to destination for all your pool needs. Located at 34 Coonan Street, Indooroopilly, our establishment is not just a store, but a point of interest for all pool enthusiasts in Australia.
At Poolwerx, we take pride in being Australia's most trusted pool experts. When you shop with us, whether it's online or in-store, you can have complete confidence in the products we offer. We only stock trusted brands to ensure your peace of mind and satisfaction. Rest assured, the products you purchase from us will not only meet your needs but also exceed your expectations.
We understand that maintaining a pool can be a daunting task, but worry not, as we offer a comprehensive range of services to cater to your every need. Our team of experienced and fully certified technicians will provide you with the peace of mind you deserve. From regular and one-off pool servicing to pool inspections, installations, and even tricky repair jobs, we have the tools and expertise to keep your pool healthy and in top condition.
Finding your nearest Poolwerx store or mobile service provider is a breeze with our handy store locator. Simply use our finder to locate your closest store and take advantage of our exceptional services.
In addition to our extensive range of services, we also serve various areas in Australia. From Milton to Bardon, Auchenflower to Mount Coot-Tha, Toowong to St Lucia, and Taringa to Indooroopilly, we are here to cater to your pool needs.
Choose Poolwerx Indooroopilly as your trusted partner for all your pool requirements. With our commitment to high-quality pool servicing, you can depend on us to keep your pool in pristine condition. Experience the Poolwerx difference today!
Photos of Poolwerx Indooroopilly
Shop 6/34 Coonan St, Indooroopilly QLD 4068, Australia
Opening hours of Poolwerx Indooroopilly
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 15:00
Sunday:
10:00 - 13:00
Reviews of Poolwerx Indooroopilly
"Michael will probably be relieved I will no longer be pestering him to have my Astral Viron chlorinator cell replaced under warranty; this ceased working a few years in, I returned to the store where purchased with the details of the device and a credit-card statement as proof of purchase (which Office of Fair Trading tells me is valid); many reassurances things would be sorted by Michael talking to his “rep” , but after worldwide supply shortages, promises of reminders and followups…….nothing. (Except buying lots of chlorine…) After nearly a year, now having overhaul of several bits of gear by someone I trust, so going for a whole new chlorinator (different brand). Anyway, the warranty resolution process was unsatisfactory. I would advise customers in a similar position to approach the product company directly, and obtain all communications in writing (I have nothing tangible that shows my claim has even been registered)."
"I don’t know what has happened to this previously wonderful store. Perhaps new owners? We have been with them since we put our pool in. They have done holiday pool maintenance, pool filter maintenance and we have spent so much money with them over the years. Our shed is full of their products. Michael was so rude and belligerent. He was reluctant to print out the results of our test unless we bought something. I bought some salt and then was questioned why I was not buying the other things we needed which we already had in our shed (purchased from them). Then when I said I would buy the acid from Bunnings he asked why I would do that. We need the large container Bunnings sells because we have an acid doser and they are also cheaper. He then argued with me about this. Last time I bought acid from them, their container tipped in the car and spilt acid in the car. I now just buy the larger containers from Bunnings but buy everything else at Poolwerx. He did however at the end of this, take our salt out to the car, for which I felt very grateful. We are now changing our pool store. It’s a shame because Poolwerx Ind used to be so good and such lovely people."
"I'm writing to inform others of our disappointing experience with our recent pool servicing by Poolwerx Indooroopilly. We had been with them for nearly 3 years and until that point had good service from our specific service person. Unfortunately, that person left the company and a new service person was assigned to us. From that point onward, we noticed a pattern of escalating cost with increasing amounts of chemicals being billed for each service; including a charge many multiples of the norm for algaecide. This was despite purchasing a pool cover on their advice, which we were informed would reduce chemical consumption in addition to reducing evaporation. Our experience culminated with us then discovering the pool not brushed or vacuumed 2 days after a service when we rolled back the cover for a pool party, despite us paying for a Gold Service. All these events were blamed on "errors" while the issue of consumption of chemicals was 'explained' with the usual technical speak of "many contributing factors". We promptly arranged for an alternative provider for our pool service and I am very happy to report that our servicing costs have more than halved while our pool water quality remains as good as it has ever been a few months down the line. We don't mind paying for quality service but clearly cost did not equate to quality in this case. This experience has left a bad taste in our mouth. Granted they refunded the difference for the algaecide charge and arranged an interval service to clean up the pool after the Gold Service fiasco but this only occurred because we caught them out. We also found their strategy of responding to written queries with phone calls somewhat frustrating while also leaving a suspicious whiff that left us wondering why the outfit would not commit to a reply in writing. All of this proved to be one error too many, especially after our earlier problematic experience with their servicing of the pool at our rental property. Therefore "Caveat Emptor" or let the buyer beware. Do scrutinise your invoices and service reports. There are other quality providers out there and I would encourage any customer who is unhappy to explore their options."
"Very disappointed with the service. Sent my son with water sample to test but he was turned away from the store quite rudely and told that they will not do the test because he wasn’t intending to buy anything. And that despite us being regular customers there for a number of years. The water sample was in their bottle too so they can see that we are their customers!!!"
"Happy, friendly staff every time I visit. Very knowledgeable and they never push you to buy anything. They always have quality products and always in stock too."
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