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Neptunes Pool Care
158-166 Morayfield Road, Morayfield, Queensland, Australia
About Neptunes Pool Care
Welcome to Neptunes Pool Care, your local fully independent pool and spa supplies and service business in Australia. With over 25 years of experience, we have been providing top-notch pool services to our customers since 1996.
Conveniently located on the northside of Brisbane, we have three pool shops in Kallangur, Morayfield, and Redcliffe. We proudly serve customers in surrounding suburbs, from Wamuran and Bribie Island in the north to Aspley and Warner in the south.
At Neptunes Pool Care, we offer a wide range of products and services to meet all your pool needs. Whether you require regular maintenance or a one-off service, our dedicated team is here to assist you. Simply give us a call and we will arrange a service at your convenience.
Visit our Kallangur, Morayfield, or Redcliffe stores to get your water tested today. We have all the necessary chemicals in stock to ensure your pool stays clean and safe for swimming.
As an authorized dealer of Dolphin Pool Cleaners, we invite you to come and check out our demo model in our in-store tank. Once you experience the efficiency and effectiveness of a Dolphin cleaner, your pool will never be the same.
In addition to our pool services, we offer repair and testing services for your pool pump or chlorinator. Our in-house qualified electrician can diagnose and fix any faults, ensuring your equipment is in perfect working condition.
Finding spare parts for swimming pool equipment can be a frustrating experience. However, at Neptunes Pool Care, we understand this challenge and strive to provide a wide range of spare parts for various manufacturers in the Australian marketplace.
Our knowledgeable staff is always ready to assist you with any questions or concerns you may have. We often receive inquiries about low chlorine levels in pools, and we can help you determine whether the issue lies with your chlorinator or other factors.
We understand that choosing the right automatic cleaner for your pool can be overwhelming. Our team can guide you through the selection process, taking into consideration factors such as your pool size, shape, and specific needs.
At Neptunes Pool Care, we are committed to providing exceptional customer service and ensuring your pool is always in pristine condition. Browse our website to explore our full range of products and services, and don't hesitate to make a booking for our pool service to come to you. We look forward to serving you soon.
Photos of Neptunes Pool Care
158-166 Morayfield Rd, Morayfield QLD 4506, Australia
Opening hours of Neptunes Pool Care
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 15:00
Sunday:
09:00 - 12:30
Reviews of Neptunes Pool Care
"This is my local pool shop because it was my mum and dads. Vee and her crew have always been very helpful to make sure my pool is sparkling clear all year round. I once had an issue with backwashing my filter and they able to walk me through solving it over the phone."
"Reluctantly use this store. We find the woman behind counter is less than impressed with humans. Yesterday was a classic. Went in, gave pool sample and was asked condition of pool. We explained the pool was cloudy and slight greenish colour. Her response was "why is your pool green?" Seriously, she asks that question and we're standing there hoping to be given assistance to correct our pool. I mean, they have the equipment. It's an inquisition every time, thankfully we don't really need them and can pick and choose pool shops elsewhere. No doubt we'll be flagged now, if we are, just remove us from the system. Enough rude people in this world as it is."
"Woman at the Morayfield store was incredibly rude both times I went there. Didn't say hello, didn't ask me how she could help, barely said a word and clearly doesn't like her job. Wanted to buy product but was treated so badly I left and went somewhere else."
"Went in to get salt... today was 3rd time I'd been there in recent times. First time, polite cordial conversation about the lack of salt. Second time, limited to four bags, conversation was targeted at the fact I wasn't a regular and was made to feel like I was taking someone elses salt . The third time, I was told that it was now limited to 2 bags except for regular customers, I was called a blow in and was told business is run by keeping regular customers happy. As it was my 3rd time in there I would have kept using this service until today unfortunately the rude demeanour and attitude of the shop keeper I won't be returning. I'm not sure how this lady expects to get new "loyal" customers or if they are expected to jump through firey hoops but I'll drive the extra 5 min to swimmart thanks guys!"
"Neptunes totally went out of their way to help me with my pool pump issues over the phone as I live very remote.. Not only did they resolve my problems but they sourced the parts needed with priority. They communicated professionally and returned my calls as promised. Every business is only as good as their staff and neptunes staff were amazing. Good job!"
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