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Boss Shade
64 Andrew Street, Wynnum, Queensland, Australia
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About Boss Shade
Welcome to BossShade Outdoor Umbrellas and Awnings, located at 64 Andrew Street, Wynnum, Australia. Our institution is a multi-faceted establishment that serves as a furniture store, home goods store, park, point of interest, and store all in one.
At Boss Shade, we pride ourselves on being the epitome of international umbrella and remote control retractable awning excellence. Our products are meticulously engineered in Germany and are of a commercial grade, ensuring durability and longevity. We are so confident in the quality of our products that we offer a full warranty and a 14-day money-back guarantee with no questions asked (conditions apply).
Whether you're in need of a shade umbrella for your home, pool, patio, or commercial premises, Boss Shade has the perfect solution for you. Our extensive range of umbrellas caters to various needs and settings. From residential to commercial and café style umbrellas, we have it all.
In addition to umbrellas, we also offer motorized folding arm awnings and giant umbrellas, both equipped with remote control functionality for added convenience. Our advanced commercial membrane structures, umbrellas, and sails provide innovative shade solutions for outdoor entertainment areas such as eateries, beer-gardens, cafes, pool areas, courtyards, and more.
Boss Shade is not limited to the Wynnum area. We proudly serve customers in Sydney, Melbourne, Adelaide, Perth, Darwin, and all across Queensland. Whether you're looking for domestic or international sales, our friendly and knowledgeable team is here to provide honest advice and assist with any questions or inquiries you may have.
To visit us in person, please note that we operate by appointment only. Our address is 60 Andrew Street, Wynnum Q 4178. If you prefer to reach us by phone or mail, our contact details are as follows: Phone: 07 38931145 | Postal Address: P.O Box 694.
At Boss Shade, we understand the importance of a fast and efficient website. That's why we have implemented automated page speed optimizations to ensure a seamless browsing experience for our customers.
Choose Boss Shade for all your outdoor shade needs. Experience the superior quality and craftsmanship that sets us apart from the rest.
Photos of Boss Shade
64 Andrew St, Wynnum QLD 4178, Australia
Opening hours of Boss Shade
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Boss Shade
"Excellent Service and fast freight. Our Pool Umbrella arrived on time as promised. It was easy to install and seems super high quality. 5 star service from them."
"Great Umbrella. We should have bought this at the start. Quick delivery and arriving assembled made install real easy."
"Quality Quality Quality, Our Umbrella just arrived, and I am stoked. I can see why they are confident to provide 5-year written warranty. This Umbrella is a beast."
"I purchased a Boss Shade Umbrella after having numerous cheaper brands that never really lasted. The Boss Shade cantilever Umbrella is worth the money; it is strong in the wind, provides a colossal amount of shade, and is easy to use."
"Please take note of my sorry experience if considering dealing with this business. For the caution of any other potential customers, I provide a detailed report below. They are not manufacturers of the products concerned - they are middlemen who pass your order on to the actual manufacturers. As I will describe below, the result is they either have no detailed understanding of the products they sell, or don't actually care once they have the sale in hand, with an abysmal level of after sales service. After ordering our 5M+ retractable awning, it was finally delivered personally by the owner (Bob) and the salesman we dealt with (Russ) in January, due to understandable COVID related manufacturing delays. This is where our trouble began. My builder was on site and asked for advice/input on the installation process from both Bob & Russ, as the written information they provided on the topic was literally one page long! Bob & Russ looked at each other and said "Sorry, we can't help you". Seriously. This is where my alarm bells started ringing and I realised I was dealing with salesman - purely and simply - and not the manufacturers. So my (highly experienced) builder and I proceeded to install the unit ourselves, which cost me an additional $1,000 in fixings and labour, on top of the $7,000 I had already spent on the awning. We found the folding arms would not seat fully, with two of the arms overlapping even after full level adjustments were made. Thus, the unit can never fully retract. But it gets even worse. There was no wiring diagram supplied for the motor or arm lights. There was however a one page information sheet written in an Asian language(!), regarding operating the wind controller, which is designed to close the awning automatically once the wind exceeds a set level. Seriously. Again - they have no idea or care regarding the product they are supplying - otherwise they would know exactly what instructions are included (or not included!) with the awning. At the request of my electrician, I rang Russ for wiring information at 9.57AM on 03/02/22 (yes - I kept detailed records). I will never forget what he said - and I quote: "Your electrician can work that out". Unbelievable, yet word for word. I put down the phone and my heart sank, as I knew I would be up for even more financial pain due to (quite frankly) the completely unacceptable performance of Boss Shade. So, another $1,000+ dollars later, as you will see from the attached photo (note the junction boxes & conduit), the electrician had to work out the electrical installation with no diagram, no help from Boss Shade - and clearly they couldn't care less. Could it get any worse you ask - well yes it can! I have an awning that has now cost me $9,000+, but when it was unpacked, there had clearly been damage caused in transit to several of the protective caps on the LED lights on one arm, and an LED strip. I flagged this at the time to Russ, who simply brushed it off (another red flag!). My latest call to Russ at 1.34PM on 05/05/22, detailed this damage for the second time, where I politely asked him to call me back so we could arrange replacement parts to be sent. Surprise, surprise, he has never returned my call. So in summary, please be extremely careful if considering doing business with Boss Shade. I would hate to think anyone else would have to go through the sorry & expensive saga I have in order to get some semblance of a working product. If I had my time again, and knowing what I know now, Boss Shade would be the last business I would use to purchase an awning from. Update 10/06/22 - please note that many of the reviews placed in recent days are clearly fake, paid reviews, designed to boost Boss Shade's Google review ranking. Some are even duplicates of each other & are typical nonsensical paid reviews supplied by overseas companies with English as a second language. The fact Boss Shade feels the need to pay for such fake reviews simply reinforces my warnings for those considering doing business with this company."
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