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Nick Scali Furniture
77-95 North Lakes Drive, North Lakes, Queensland, Australia
About Nick Scali Furniture
Welcome to Nick Scali Furniture, Australia's premier furniture store located in North Lakes, at 77-95 North Lakes Drive. As a leading establishment in the home goods industry, we are proud to offer an extensive range of high-quality furniture to suit all tastes and styles.
At Nick Scali Furniture, we understand the importance of protecting your investment. That's why we offer a 5-year accidental stain and damage protection plan for all our furniture, giving you peace of mind to fully enjoy the centrepiece of your home. With our protection plan, you can relax and entertain without worrying about accidental spills or mishaps.
One of the unique features of Nick Scali Furniture is the ability to customize our lounges to suit any size or style. Whether you're looking for a sleek and modern design or a more traditional and cozy feel, our exclusive range allows you to personalize your sofa to perfectly fit your home. Our expert staff will assist you in selecting the right fabric, color, and configuration to create a truly unique and comfortable piece of furniture.
With over half a century of experience in the furniture industry, Nick Scali has earned the trust and loyalty of customers across Australia. Our commitment to providing exceptional quality, style, and service has made us a household name when it comes to furniture. When you choose Nick Scali, you can be confident that you are investing in furniture that will stand the test of time.
So, why wait? Visit our store in North Lakes today and explore our vast collection of furniture. Whether you're furnishing your living room, dining area, bedroom, or home office, we have the perfect pieces to enhance your space and create a welcoming atmosphere. Experience the Nick Scali difference and discover why we are the preferred choice for furniture in Australia.
Photos of Nick Scali Furniture
1/77-95 N Lakes Dr, North Lakes QLD 4509, Australia
Opening hours of Nick Scali Furniture
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 17:30
Reviews of Nick Scali Furniture
"I would strongly advise against purchasing furniture from Nick Scali. My recent order was picked in terrible condition, with one of the pieces completely broken. Despite contacting customer service immediately, I was met with rude and unhelpful representatives who refused to provide a refund or even a replacement piece. It's unbelievable that a company would deliver a product that was so clearly damaged, and then refuse to make it right for their customer. I'm incredibly disappointed and would caution anyone against trusting this company."
"I won't be buying from Nick Scali again. After waiting months for my couch to be delivered (this was expected), Im now told the delivery date. I will be working on this day and the person I spoke to couldn't give me a time of delivery. He said its expected that I take the day off to receive the couch and if Im not there, it'll be taken back to the warehouse and I'll be charged another delivery fee of $95. They are not flexible with delivery and I cant take the day off. So no resolution came from that phone call. They also dont take the packaging away, Im expected to pay a seperate company to do that. Won't be purchasing anything from Nick Scali again."
"It seems that it is useless to complain to the head office. I can read these messages by myself, Looks like what your company needs is all personnel retrained! This is the most exaggerated treatment I've ever seen. 1. We bought a sofa in stock on Black Friday, the staff told us that we need to wait for 3-4 weeks, and we have not received the sofa until now 2. The staff is very unprofessional, the staff called, we didn’t receive the call, we went to the store, the staff told us that she wrote the wrong tracking number, we changed it and signed for it again, and then called a few days later, we Went to the store again, because I added a five-year warranty contract. She said the sofa we ordered was not suitable. She is really unprofessional and doesn't know where the customer's order applies. After a few days, the staff called again and asked us to go to the store again! We went to the store 4 times just to re-sign, all because of her unprofessionalism 3. I can't understand that a company of this size will not have enough logistics personnel, and it needs to make us wait so long and keep delaying the delivery time! It’s the first time I spent so much money and I still need to pay for the freight (the point is that this company is less than a few kilometers away from my home) 4. I paid for the sofa, but I don’t want my things to be left on the market for so long for people to try them out. If there is something wrong with the sofa I received, who will be responsible? I really haven't seen such a big chain serve customers like this, let's just say we spent so much money and got such a bad experience."
"I wouldn’t buy from Nick Scali again. Had to wait months for our lounge and I do understand the issues with the pandemic around the world but once we finally received our lounge if wasn’t working properly. The recliner chair wouldn’t operate correctly and couldn’t use it until they came back to fix it which took another month. The stitching isn’t straight and doesn’t line up where it should. The recliner buttons on the side of the chair arm has two different style buttons, which two buttons have sharp edges and cuts you if you accidentally rub your arm across them. Once the recliner was finally fixed a month after it was delivered, the two recliner feet (its a 2 seater recliner lounge) rub against each other when you raise them up and down, so in time the material will wear through. And to top all this off, when we first ordered the lounge we ordered a different style but we then changed our mind a few weeks after the order was placed. They decided to charge us around $360 for the inconvenience as they said the lounge was being built. So they made extra money as we bought a different lounge and they will still sell the original lounge we cancelled. I didn’t mind paying this at first but after waiting so long for the lounge to be delivered and to have it arrive with so many faults and issues, I’m not happy with anything right now. And to really top this off, the delivery driver hit our fence with their truck and we have to fix it after they left. Didn’t cost anything to fix but it’s just the inconvenience of having to do it. If I could change Nick Scali for the inconvenience like they charged us when we changed our mind on the original lounge, I would."
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