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Brighter Super
333 Ann Street, Brisbane City, Queensland, Australia
About Brighter Super
Welcome to Brighter Super, located at 333 Ann Street in Brisbane City, Australia. We are an accounting and finance institution that aims to provide exceptional services and support to individuals seeking to grow their superannuation and secure a comfortable retirement.
At Brighter Super, we understand the importance of planning for retirement, regardless of your age. That's why we offer 30-minute Super Health Checks, which can be conducted over the phone, via video conference, or in-person. During these sessions, our experienced team will help you explore new strategies to enhance your superannuation and ensure you are on track for a financially secure future.
One of the key features of Brighter Super is our commitment to providing timely and accurate information. We provide daily indications of performance for each investment option, including a daily movement percentage and a financial year to date percentage. This transparency allows our members to stay informed and make informed decisions regarding their investments.
We firmly believe that good advice is crucial in achieving financial prosperity and security in retirement. Our team of expert financial advisers is dedicated to helping you create a personalized plan that aligns with your goals and aspirations.
Education is another cornerstone of Brighter Super. We offer educational e-learning modules that will teach you how to grow your superannuation. These modules cover various topics, providing you with different strategies to build the lifestyle you desire after completing your professional career.
When it comes to investment options, we offer a default MySuper option for Accumulation accounts, which returned an impressive 10.62% over the past 12 months, up until June 2023. Additionally, our default options for Pension accounts achieved returns of 11.34% (Balanced) and 9.01% (Conservative Balance) during the same period. These remarkable returns make Brighter Super the top performing industry fund for the MySuper option in Queensland.
Our dedication to excellence has not gone unnoticed. Money magazine has recognized Brighter Super as the recipient of the 'Best Value MySuper Product' for 2023 in their prestigious 'Best of the Best' annual awards. Furthermore, our insurance offering was also acknowledged as Money magazine's 'Best Value Income Protection Insurance in Super β Men' for 2023.
As a member-first fund, we prioritize your needs and interests in every decision we make. Our approach to investing ensures consistent and solid returns on your superannuation investments. Whether you are a novice or an experienced investor, our team is here to simplify the complexities of superannuation, making it easy for you to understand and navigate.
In addition to employer contributions, we offer various opportunities for your superannuation balance to grow throughout your working years and into retirement. Our comprehensive range of investment options caters to individuals at different stages of life, enabling you to choose an option that suits your specific needs and preferences.
With Member Online, you can conveniently track and manage your superannuation. This user-friendly online platform provides real-time updates on your account, allowing you to stay in control of your financial future.
If you have lost superannuation from previous funds, we can assist you in locating and consolidating those funds. Our aim is to simplify the process, ensuring that your superannuation is consolidated into one account for ease of management.
At Brighter Super, we take pride in offering our members real value and real results. Our team of expert financial advisers is ready to help you create a robust plan for your future, ensuring that you achieve your desired financial goals.
We invite you to explore our website and discover the benefits of joining Brighter Super. Take the first step towards a brighter financial future today.
Photos of Brighter Super
Level 20/333 Ann St, Brisbane City QLD 4000, Australia
Opening hours of Brighter Super
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Brighter Super
"My friend was with Suncorp and his super was now rolled to Brighter Super. He signed the authorisation form to have me represent him to help him get the access to his account details. To help him I called Brighter Super and submitted the required documents and signed Authorisation document. Due to the fact that this has not been resolved after two weeks' time, we were very unhappy. Today I was told on the phone that the authorsation has not been effective and requires more days (no idea how long and if anyone will contact us), But right after I hung up the phone, my friend received an email from Brighter Super saying they can confirm Hong Kong had blocked access to Member Online. We are all confused - no one went to Hong Kong. None of our phones were purchased from Hong Kong. Why Hong Kong blocked the service???? And the email enquiry that Brighter Super responded to, was sent by me using my email, why Brighter Super's response was to another email address (my friend's email address)?? So messy. Very unprofessional treating the customers."
"I had the worst experience with this superannuation company. It was such a pain to address the account details and 3rd party authorisation enquiry. The customer service personnel who picked up the phone were generally friendly but I can clearly see the system and process is poor and not customer oriented. It takes three weeks not solving one single issue. All my complaints will go to the company management system not the individual person who answered the call."
"The service provided by Brighter Super is very poor. Failure to acknowledge receipt of correspondence, failure to respond, processing well outside their stated service levels, poor correspondence interface, promises not met. After an extremely frustrating process, I have decide to move my superannuation to another fund."
"Cancelled my Death/TPD/Income protection insurances without notice. Called them, was told it was cancelled years ago. I advised this is not the case and to even look at my transactions and that I was being charged for them. They then agreed I hadn't cancelled them, was told someone would call me back. Days later, no call. As a single parent, having these insurances is essential to me. Have just requested to move all my super to Hostplus and will create new insurances with them, having the wait period isn't ideal though... Thanks Brighter"
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