Brisbane Boarding Kennels
About the Business
Welcome to Brisbane Boarding Kennels and Cattery, a premium establishment located in Narangba, Australia. Situated on Boundary Road, our facility is a point of interest for pet owners seeking high-quality veterinary care and accommodation for their furry friends.
At Brisbane Boarding Kennels, we cater to a variety of pets, including cats, dogs, birds, and small animals. Our dedicated staff provides exceptional care and attention to ensure your companion has a happy and comfortable stay. We understand that each pet is unique, which is why we offer specialized services for those with dietary requirements or medical needs, all at a minimal cost.
When you choose Brisbane Boarding Kennels, you can rest assured that your pet will be well taken care of. We encourage you to bring your pet's favorite bedding and toys, although we cannot guarantee their return in the same condition. However, your pet will have them in their kennel, providing them with a sense of familiarity and comfort during their stay.
Our staff members are highly trained and passionate about animals. They go above and beyond to make sure your pet feels loved and cared for. Just ask our satisfied customers, who have praised our exceptional service and dedication. From helping find a place for Pedro, a beloved dog, to providing a fun and safe environment for Ziggy during daycare, our team has received glowing reviews.
To ensure the health and safety of all pets, we require dogs to have a current C5 vaccination and be up to date with flea and tick protection. Cats must have a current F3 vaccination and be protected against fleas and ticks as well.
We welcome visitors to come and inspect our boarding kennel and cattery facilities between 3pm and 5pm on Monday, Tuesday, Thursday, and Friday, excluding public holidays. This allows you to see firsthand the quality and care we provide to our guests.
Please note that we have certain policies in place for the comfort and safety of all pets. We accept male dogs that are not neutered but do not accept female dogs that are not spayed when they are "in season." However, we do accept entire female dogs at all other times.
In the event of a delay in collecting your pet, please inform us as soon as possible. We will ensure that your pet remains secure and comfortable until you are able to pick them up. Any extension of boarding fees must be settled in full at check-out, and for extended delays of three days or more, we kindly request discussing payment over the phone.
We understand that plans can change, and you may need to cancel your booking. In low season, you can cancel at any time with no penalty by calling or emailing us. However, during peak periods such as Easter and Christmas, the deposit is non-refundable.
Please note that we do not accept direct debit or American Express payments. Our opening hours are as follows: Monday, Tuesday, Thursday, and Friday from 8am to 10am and 3pm to 5pm; Wednesday from 8am to 10am; Saturday from 8am to 10am; and Sunday from 3pm to 5pm.
Choose Brisbane Boarding Kennels and Cattery for a happy and comfortable vacation for your furry friend. Contact us today to make a booking or for more information about our services.
Photos
Location & Phone number
305-311 Boundary Road, Narangba, Queensland 4504, Australia
Hours open
Monday:
3:00 PM - 5:00 PM
Tuesday:
3:00 PM - 5:00 PM
Wednesday:
9:00 AM - 9:30 AM
Thursday:
3:00 PM - 5:00 PM
Friday:
3:00 PM - 5:00 PM
Saturday:
8:00 AM - 10:00 AM
Sunday:
3:00 PM - 5:00 PM
Reviews
"Have been using them for the last two years, my dogs love the place."
"The staff were lovely and helpful and very accommodating. Both of my dogs lost weight while there, my bigger dog lost a significant amount of weight, I can see her bones, shes happy as ever but I am extremely distressed by her condition. Prior to their stay both were at perfect weights."
"We are very satisfied with the care of our pups and professionalism of the team. We had a meet and great prior to the stay. The team explained about the behaviours that they were looking for in one of our dogs as she has a breed that is known to be aggressive. The team explained how their stay went and were happy to share details about how they interacted with the other dogs etc. 100% recommend. I wish I knew the name of the young lady with long dark, slightly wavy hair who helped us with the meet and greet and the pick-up so I could thank her in person. Zoe and Zara thank you!"
"Very friendly staff and looked to be a good environment for our Jack Russell, I have one Issue after 2 weeks at the kennels I was surprised they didn't wash her before pickup or even a day before, she absolutely reeked of urine."
"I have previously had bad experiences with Kennels down in Sydney. I finally went on a holiday after a few years of stressing to much about me leaving my boy. I have to say Brisbane boarding kennel did an amazing job. they helped me arrange the stay and took my Boy for 8 days. I explained how stressed i was and they helped ease this by sending me facebook photos and updates. this was extremely helpful! definitely feel confident sending Balto back for another stay! thanks team!"
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