Aspley Veterinary Practice

"No respect for you or your time. Walked in on appointment time and was told with an attitude to come back later, due to emergencies. No phone call to inform me or even an apology for turning my day upside down. Pity that it’s one bad apple causing damage to the vets practice. Wish I noticed other similar comments before going there."

"Had my cat checked out for an allurgic reaction down his leg. My little guy is well on the mend. The staff were really wonderful and caring, I think vets are some of the most wonderful people and the staff here are no different. Thanks very much for helping my kitty"

"Disappointed in this practice twice over now. All vets I’ve seen are great, very friendly and informative. It’s the vet nurses and reception staff that I’ve had bad & rude experiences with. The first time I called them they told me I need to remember that the puppy is under my partner’s name, not mine, if I’m going to call them again. Was very rude how she stated this and was clearly bothered, but given we had literally never called them since our first appointment and didn’t know which name he was under, this was uncalled for and shouldn’t even have bothered her. This morning, I attended for a puppy dental check (which they told me they would call me to book- never received anything of this nature, so don’t count on them for that). Nurse was rude to me and was clearly not in a very good mood, she tried to look at my puppies teeth for about two minutes (less I think) out the back before telling me there’s nothing she can do but sedate him. I asked, as the owner, why don’t I try to open his mouth for you, rather than you taking him out the back? I tried for no more than 30 seconds before she said there’s nothing she can see except my fingers and said he’ll need to be sedate for her to look at his teeth. This is a 4kg toy breed puppy. You would really think that a vet practice would at the very least spend more than a minute trying to do the right thing by the owners before immediately resorting to sedation. Not to Mention she was rude about the whole process, we won’t be going back."

"The best vets we have found in Brisbane, after going to a one-off appointment we have decided to make this our regular vet because the staff are so friendly, helpful and professional! Highly recommend"