J Star Nail & Beauty 700 Albany Creek Road, Albany Creek, Queensland 4035

"I went in for infills and french tips. Service was rushed and she seemed more interested in her phone. I was the only customer in there. The white of the French tip was not completed on the top of most nails. Pretty sure they weren't dry enough since I found cotton stuck to 2 of my nails. I went because of the good reviews, but won't be going back."

"Not sure where to start! Absolutely shocking experience. I felt sorry for the poor girl who was clearly inexperienced doing my pedicure today. It was at times painful and she had difficulty pretty much with every aspect of the process. A clear sign she has not been provided with adequate training and support. There were several infection control breaches. To the point where the health department has been notified. The poor girl wore gloves and then went to the next customer and gave them a pedicure without changing them! God only knows how they disinfect the instruments. Probably don’t. There was no hand hygiene at all. I had 3 different people work on my feet. Two not wearing gloves at all and going between customers without washing their hands in between. It was disgusting. And to top it off on my one day off and some child free time that is rare I had to sit and endure watching Cocomelon because the owner/manager had their kids there that needed entertainment whilst their parents broke all the infection control policies in the book. If you’d like to contract hep c (which in fact is curable nowadays. But wouldn’t recommend it) then waltz on down to J nails!"

"I used to store my personal pedicure tools at this store. Because of busy work, I didn't go again for 5-6 months. The tools are gone, and the lady boss just said that the new employees threw them away as garbage during the holidays. And said because I haven't had pedicures for a long time, emphasizing that this is the reason why I haven't had pedicures for so long. Just a word of sorry. I also don't have time to write more reviews. It is because the old boss and the old store are very good that I keep going to this store. The attitude of the new boss is very irresponsible. If possible, I hope not to go again."

"The service I received was extremely rushed. I was not asked if the shape was okay or anything like that. I was charged $5 extra just to get coffin shaped nails. So I ended up paying $70 for a plain white full set. I was left with rough feeling edges on my nails and glue stuck under them. Good for if you need a quick manicure but can’t ensure good results."

"Best acrylic nails I've ever had, fantastic customer service. The owner took her time and talked to me about what I wanted and gave me great advice."