DS Psychology Group 37 Heatherdale Road, Ringwood, Victoria 3132
About the Business
Welcome to DS Psychology Group, located at 37 Heatherdale Road in Ringwood, Australia. As an establishment focused on health and well-being, we are a point of interest for individuals seeking professional psychological services.
At DS Psychology Group, we understand that taking care of your mental health is essential. That's why we offer a range of assessment and therapy services for children, teenagers, adults, older persons, and even organizations. Whether you need individual counseling or relationship therapy, our team of caring and competent psychologists is here to assist you.
With a diverse team of professionally qualified psychologists, neuropsychologists, and provisional psychologists, we have the expertise to cater to your specific needs. From age 5 to 85, we provide counseling services to individuals across the lifespan. Our goal is to develop better coping strategies, improve relationships, manage emotions, provide support, and increase motivation. If you're looking for psychology services in Ringwood, you've come to the right place.
At DS Psychology Group, we foster hope and passion for life. Our mission is to positively impact as many lives as possible. We believe in choosing courage over comfort and practicing values such as genuine connection and gratitude. We celebrate wins, seek to understand, and make sure to have fun at work.
Rest assured, our directors are members of the Australian Psychological Society (APS), and all our psychologists are registered with the Psychology Board of Australia. We are also registered with various organizations, including Medicare, Worksafe, Inner East Medicare Local, PANDA, and Beyond Blue.
You can find us at Suite 6/37 Heatherdale Rd in Ringwood. We proudly serve the areas of Mitcham, Ringwood, and the Eastern suburbs of Melbourne. You can easily book an appointment by phone or online, and our warm and friendly team looks forward to helping you in any way they can.
Choose DS Psychology Group for professional and compassionate psychological services in Ringwood. Seek to improve, act in genius mode, and let us guide you on the road to improvement with the right person suited to your needs.
Photos
Location & Phone number
37 Heatherdale Road, Ringwood, Victoria 3132, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Friendly staff. Very welcoming. Finally found just the right person to assist with quite a specific topic."
"The service are so disappointed. I’ve called twice due to messing up my appointment, they’ve told me that my appointment are moving on the 8th of May, but I did not receive anything, therefore I went today and asked, however they’ve said my appointment is being moved to the 15th of may. I was so confused by this message, cause I did not receive any called or message saying it’s being moved, as I have called and checked, but they kept saying it’s 8th of may. don’t deserve any stars!!"
"I would like to take this opportunity to Thank Makayla for her on going support. I have found Makayla to be very helpful and professional. I’m eternally grateful to have met someone who has always been kind and has a caring nature."
"***EDIT FROM RESPONSE: You did not make several attempts to contact me. I made several attempts to contact you and never got my calls returned. It was conveyed to me that my business was no longer appropriate, but it was not fully explained to me why to a level that I completely understood. Yes, I was provided recommended resources though.**** I was a client here for about 6 months, and it went very well during that time. Lovely and professional staff. However there was a breakdown in the relationship with my psychologist (on her end, I didn't have issues). Since then, I have had difficulties getting in contact with staff and getting information about a new psychologist. I was promised on multiple occasions that I would be contacted about my request, however this never occurred. Terrible customer service during this time period, and I felt very slighted at the treatment I received. I have since managed to get in contact with a manager who has informed me that the psychologists are not currently taking on new clients, however, this would have been an easy phone call and resolution to contact me when they said they would and inform me of this, rather than me having to chase them as to why I was being ignored (I cannot speak highly enough of the girls at admin though. They are lovely)"
"Mum saw Vicki a few weeks ago. She thought Vicki was great and came back much better. She had 3 appointments confirmed at the time - because they were booked up due to covid. Spent $130 getting there and back today but they'd cancelled her and booked somebody else in for her appointment that was made over a month ago. They apologised and said they'd mixed it up, phoned and said sorry, it was an admin error - then silence. Now they're telling me she 'seemed to think' she had an appointment. Treated very badly this morning and wouldn't recommend to anybody unless they wanted to get worse. Stay away."
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