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Commonwealth Bank North Lakes Shopping Centre Branch
North Lakes Drive, Mango Hill, Queensland, Australia
About Commonwealth Bank North Lakes Shopping Centre Branch
Welcome to Commonwealth Bank North Lakes Shopping Centre Branch! Located at Mango Hill, North Lakes Drive, our institution offers a wide range of services and products to cater to all your financial needs. Whether you're looking for an ATM, bank, or finance establishment, we have you covered.
At our branch, you'll find Shop E4/5 in the Westfield North Lakes Shopping Centre, conveniently situated at the corner of Anzac Ave and North Lakes Dr. We strive to provide exceptional customer service and ensure that our clients receive expert advice, regardless of the size of their business.
As part of our commitment to accessibility, we offer greater banking convenience through Bank@Post, available at participating Post Offices. This means you can access our services across a wider network of locations.
Additionally, our branch supports Travel Money Card services and International Money Transfers (IMTs), making it easier for you to manage your finances while traveling or sending money abroad.
To ensure a smooth banking experience, please bring along a Passport or a current Australian or New Zealand driver's license when visiting our branch. If you don't have any of these forms of identification, don't worry! We accept other forms of identification as well. Check out our Individual customer identification checklist for more information.
Visit Commonwealth Bank North Lakes Shopping Centre Branch today and let us assist you with all your financial needs. We are dedicated to providing you with the best banking experience possible.
Photos of Commonwealth Bank North Lakes Shopping Centre Branch
Shop E4 / 5, Cnr Anzac Ave &, N Lakes Dr, Mango Hill QLD 4509, Australia
Opening hours of Commonwealth Bank North Lakes Shopping Centre Branch
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 17:00
Friday:
09:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Commonwealth Bank North Lakes Shopping Centre Branch
"Went in and spoke with the lovely Dianne about applying for a loan. She took the time to talk me through the different tools to utilise beforehand and then through all the steps in the actual appointment. Amazing customer service and great knowledge."
"I am extremely disappointed with this branch's service. It is incredibly frustrating to have to wait for over an hour just to speak with someone. I can't understand why they haven't implemented a booking system to streamline the process and save everyone's time. The requirement to queue up in person is inefficient and inconvenient. While the staff members are friendly, it's evident that they are overwhelmed by the high volume of customers. I had higher expectations from the largest bank, especially considering their claim of valuing their customers."
"We deposited coins in the morning before they opened ( we counted the amount before hand and when put in to the machine to put into our bank account only we received half the amount back) it had taken our money. We tried calling the bank multiple times within business hours as soon as they opened and no one answered. We even left a voicemail with our name, number and issue and they never got back to us. We called a complaint line explaining we couldn’t get ahold of them and what happened and they sent our call to a specialist where we remained on the line for a very long time. Nothing is resolved. A bank especially when first open should be able to answer their phone especially in open hours. Very upset"
"Amazing staff stuck dealing with customers that belong in a mental hospital. I guess that's just North Lakes though. There was a long wait time of 50 minutes but that was expected the day after a public holiday. Met with the branch manager and he was able to fix my issues in a timely and friendly manner."
"One star is being too generous. Has a concierge who’s only purpose seems to be telling everyone how long the wait is. They tell you that you must have an appointment for a certain matter, but that you have to queue just to make this appointment (which was well over an hour at the time). Why can’t your concierge make appointments so customers don’t have to queue for this? They don’t answer calls or return voicemails either, which I attempted before trying the branch in person…. Terrible customer service and they really need to improve their standards."
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