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CUA Health
145 Ann Street, Brisbane City, Queensland, Australia
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About CUA Health
Welcome to CUA Health, your trusted establishment and health insurance agency located at 145 Ann Street in Brisbane City, Australia. As a point of interest in the community, we are dedicated to providing comprehensive and affordable health coverage options that cater to your needs and budget.
At CUA Health, we understand the importance of maintaining a seamless experience for our valued members. Rest assured that on a day-to-day basis, it's business as usual for you. There will be no changes to your health cover or the way you normally interact with us. We strive to ensure that your health needs are met without any disruptions.
If you're considering reviewing your health cover, we encourage you to explore our affordable options that are tailored to suit your specific requirements. We have partnered with HBF to provide you with a wide range of choices that prioritize your well-being.
One of the benefits we offer is the inclusion of additional dental care coverage on select extra covers. With this, you can enjoy routine dental services up to a value of $250 per visit, with no gap to pay. Adults are entitled to one visit every year, while dependents under the age of 23 can benefit from two visits. We understand the importance of dental health and strive to make it accessible and affordable for our members.
To streamline your claims process, we have developed the CUA Health Mobile Claims app. With this convenient tool, you can simply upload a photo of your invoice to make a claim. We believe in making your experience with us as effortless as possible.
Furthermore, we provide access to a scheme that helps you reduce or even eliminate potential out-of-pocket medical expenses. We understand the financial burden that healthcare costs can pose, and our commitment is to alleviate that burden for you.
For families or single parents, we offer coverage for dependent children until they turn 23 (or 25 if studying full-time). Additionally, we understand the importance of peace of mind when it comes to your children's health, which is why we have eliminated any excess charges for kids admitted to the hospital.
At CUA Health, we prioritize your satisfaction and strive to be the right fit for you. This means that you will always be in contact with the same friendly faces who are dedicated to your health cover. We believe in building lasting relationships with our members and ensuring that your needs are met with compassion and expertise.
Join our community at CUA Health and experience the peace of mind that comes with comprehensive and affordable health coverage. We are here to support you on your health journey and provide you with the care you deserve.
Photos of CUA Health
14/145 Ann St, Brisbane City QLD 4000, Australia
Opening hours of CUA Health
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of CUA Health
"Really good customer service until HBF took over.. and I am sure the gap has increased also as a result"
"Easy use app, quick and reliable customer service over the phone, fast claim process."
"When i first join them several years ago, what i like was their community spirit/ethos which made me feel like a valued customer - sadly over the years as theyve grown and become increasing arrogant and expensive - they are now just like the big 4. i asked to cancel my policy, rather than processing my request i got a 20min sales call from a patronising, arrogant , argumentative sales member bamboozling me with irrevanl stats, facts and figures doing his best to pursuade me not to leave. after placing a formal complaint i got a half arsed appology saying sorry you thought our premiums are too high - totally ignored the reason i complain (pushy sales) will now close by bank account with them and support a credit untion that values its customers."
"Great cover and best service."
"After several hiccups with this company I have cancelled my membership due to poor customer service. They want me to pay while I am overseas and I cannot justify this anymore. I have had too many hiccups with this service provider and they do not have a duty of care nor provide adequate service when I need it the most. Their telephone customer service has always been faulty and always place me on hold and never really assist me promptly when needed. Call back never occurred on a timely manner and was always left anxious. Overall my experience with CUA has been unsatisfactory and my review is legitimate. I do not feel CUA Health ever cared for my health and just cannot keep up paying $82 per fortnight for this level of service. Regards, Christian"
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