International Cargo Express
789 Kingsford Smith Drive, Eagle Farm, Queensland, Australia
About International Cargo Express
Welcome to International Cargo Express, a leading Australian-owned international freight forwarder located in Eagle Farm, Kingsford Smith Drive. As an establishment and point of interest, we specialize in providing exceptional international air and ocean freight forwarding services.
At International Cargo Express, we pride ourselves on delivering premium customer service. Our dedicated team of professionals possesses excellent communication skills and a strong worldwide network, allowing us to tailor our freight solutions to your specific requirements. We take the time to listen and understand your needs before offering a completely customized shipping solution that suits your timeline and budget.
Whether you require quick delivery of your goods through our global network of air freight carriers or efficient and reliable sea freight solutions for both full container loads (FCL) and less than container loads (LCL), we have you covered. Our expertise also extends to providing expert customs advice and handling all your customs clearance needs.
We excel in coordinating complex projects, including the transportation of heavy, out of gauge, and bulk cargo from end to end. Rest assured, we are not limited to only one service option. Instead, we leverage our global network to source the best solution available to meet your logistical needs.
Our highly experienced team is always ready to review your logistics process and provide advice on the best and most cost-efficient solutions available. Unlike other freight forwarders, at International Cargo Express, you can talk directly to the person managing your shipment without being placed in a customer service queue. Our senior management is always just a phone call away.
With 40% of our staff having been with us for over 10 years, you can rely on our experienced and reliable team for the best professional advice. Additionally, our network of over 300 overseas forwarding partner offices has been carefully hand-selected by our experienced Board of Directors over the decades. This allows us to benchmark the best shipping options available and tailor the most specific logistical requirements for your shipments.
We understand that your time is valuable, which is why we prioritize direct communication. At International Cargo Express, you can reach the person managing your shipment directly, without the hassle of going through multiple parties. Our Board of Directors is heavily involved in our business operations and remains open and available to talk to you directly.
Don't just take our word for it. Our satisfied customers have praised our services, with one stating, "Since having International Cargo Express handle my ocean freight, I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good." Another customer commended our flexibility, high levels of communication, and attention to detail, saying, "ICE offered flexibility, high levels of communication, and attention to detail during our pick, pack, and delivery project. With their professional support, we were able to meet the demands of our supply chain, knowing our freight was in safe hands."
Choose International Cargo Express for all your international freight forwarding needs. We are committed to providing you with the best solutions, exceptional customer service, and peace of mind throughout your shipping process. Contact us today to experience the ICE difference.
Photos of International Cargo Express
Unit 1/789 Kingsford Smith Dr, Eagle Farm QLD 4009, Australia
Opening hours of International Cargo Express
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of International Cargo Express
"Easiest freight company I have dealt with. One email to them and 3 weeks later the freight was at my premises. Fast, cost effective, relieable."
"We have been moving freight with ICE for ~2 years now. The team are amazing. They are always willing to go the extra mile to get things moving and are very responsive when timely responses are required. Alice, in particular, is always just a phone call away and with her calming and assuring approach there is no problem too large to solve. Since switching to ICE we have decreased our freight risk significantly. I would recommend using ICE if you are moving containers or air consignments internationally."
"We have been using ICE International now for around 2 months, I have found that there communication is excellent and do keep us posted across every event. Especially though these unprecedented freight times there updates keep us informed which in turn we can then relate back to our customers. I have also found there pricing to be very competitive, so far so good. Keep up the good work :-)"
"Matthew Allan and team at ICE super professional and great to work with. Wonderful customer service and high level of professionalism when dealing with new bookings. Given the current times we in and especially for this industry with COVID affecting our market, its great to know Matt and his special team still pushing to ensure we moving freight into Australia to keep businesses all around going. I would highly recommend the ICE team here in Brisbane for Air freight & Sea freight Imports / Exports around the globe."
"We moved to ICE Cargo about 2 months ago as our freight forwarder and it has been an easy and smooth transition. The team are more than helpful, with regular communication and reports, and organizing our international freight has never been easier. Thank You to the team, we appreciate your help."
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