Black Bow Chauffeur
About the Business
Welcome to Black Bow Chauffeur, one of Australia's leading private exclusive airport transfers, limousine, and chauffeur service company. Located at 22 Wangarah Street, Bracken Ridge, our establishment is a point of interest for both locals and travelers alike. As a real estate and travel agency, we aim to provide reasonably priced yet luxurious airport transfer solutions for Australian residents facing transportation woes.
At Black Bow Chauffeur, we offer a range of services to cater to our customers' needs. Whether you require airport taxi service or a limousine, we strive to provide the highest quality service while keeping costs affordable. Our fleet of vehicles, accompanied by our specially dressed chauffeurs, sets us apart in the luxury private exclusive transfer and transportation market. We take pride in offering the most competitive fares in the industry.
Rest assured, Black Bow Chauffeur is completely licensed and accredited by the Queensland Transport Department. All our vehicles are registered as public passenger vehicles and appropriately insured. Our drivers possess driver authorization or Operator accreditation, ensuring your safety and comfort throughout your journey.
To make your experience even more convenient, we offer a wide variety of payment methods. From globally accepted options like PayPal, CabCharge, Bpay, and bank transfers to credit and debit cards such as Visa, Diners, Amex, and Mastercard, we strive to accommodate your preferences. Please note that a regular service fee is deducted when using cards, and it is advisable to pay upfront while booking.
Our fleet consists of some of the most luxurious vehicles in the market. With spacious and stylish contemporary vehicles, we provide limousine-like comfort and features without compromising on quality.
Our chauffeurs are well trained, skilled, and supremely professional. Known for their experience and sartorial acumen, our chauffeurs come smartly attired in black business suits and black bows. This distinctive attire helps them blend in with formal and semi-formal occasions while making them easily identifiable to customers. They possess ample knowledge of routes, regulations, and traffic rules in their allocated cities, ensuring a hassle-free and anxiety-free journey. All our chauffeurs are officially licensed and tested before driving commercially for the company.
To make your booking process easier, we operate through a system of quotes. Through our online Quote system, you can receive quotes for every destination and select the one that suits you best. All quotes are clearly displayed, including the details of the price structure, ensuring transparency and ease of selection.
As a token of appreciation for our customers, we offer special offers for trips and transfers between multiple destinations. These special offers include exclusive discounts and benefits, going beyond our loyalty program.
Speaking of loyalty, our loyalty program is designed to reward our customers after every 10 trips. With every 10 trips, you can enjoy up to 50% off on the 11th trip within a 20-kilometer radius. This program has contributed significantly to our popularity among frequent travelers.
At Black Bow Chauffeur, we prioritize customer satisfaction. That's why we have a dedicated customer service division to handle all queries, booking-related questions, and complaints. Our team of well-trained and professional customer care executives is available 24/7, seven days a week. You can reach out to us at 61 7 3314 0152 or 61 402 999 972 for any assistance.
Choose Black Bow Chauffeur for a comfortable, luxurious, and hassle-free transportation experience.
Photos
Location & Phone number
22 Wangarah Street, Bracken Ridge, Queensland 4017, Australia
Reviews
"Older Holden Caprice picked us up. Travelled from Gold Coast to Brisbane airport in a car with the putrid smell of cigarette smoke. Got out of the car with a pounding headache. Not a pleasant start to our trip. Should have taken an Uber. If you’re paying $231 for a trip the car should not smell of smoke. Really disappointed in on the service"
"Black bow used to be amazing. I used them years ago a few times. But my last experience I booked them for a pick up at the airport. The guy refused to be at the international arrivals. No sign with my name on it. He made me walk with my luggage to another terminal because he was lazy. The car was nice and clean but this put me off. I walked out and saw so many people with names on their sign. Not mine. I will never use them again."
"Please see below an email I sent to Black Bow 2 weeks ago after a very disappointing airport pick up. I used the company for year and it was great, but this experience was disappointing, as was their refusal to respond to me. I have a little feedback on your service last night. I used Black Bow for many years before COVID and was happy with the service, every time. The differences this time was quality and professionalism. Let me be clear, this is not a complaint about the driver, he was a nice guy, it’s about the standards. I was not met in the Arrival Hall, I had not been asked to meet the car somewhere else. I had to call twice to sort it out. There was no sign with my name. The driver was dressed very casually. From what I recall you your drivers were professionally attired. The car was basic Mitsubishi SUV, only in reasonable shape, nothing like the classy, comfortable (and roomy) cars you used to have. I had the feeling that the car was just an Uber you used to fill in. I know you are upfront in your agreement, “The services of other similar Transfer companies may be used during peak times. Although other companies will remain under our supervision, they are governed by their own operational guidelines & operate at all times under their own insurance policies”. But should have told me you would do that so I could decide. Frankly, I could just order an Uber (even a better, bigger car costs $264) given the cost (approx. $350 I think) of your night-time service (which I have always been happy to pay) I am a little disappointed. If you are going to use another company and not let me know I will use alternate transport next time."
"DON'T! Just Don't - you will be sorry. This company does not look after their customers. If you have an issue they take umbrage and contest. Provided a Limo that looked like it was pulled out of the shed and dusted off, literally! Then it broke down! The driver was missing a straw hanging from his mouth and would've been better off with a horse and cart. The Limo had duct tape holding the sunroof together! I have pictures. DON'T"
"Excellent 5 star service! The booking was done quick and professionally. I booked their car from Brisbane Airport to Springwood. Their driver was already at the Airport waiting for me. The driver was professional and polite. Felt real amazing and comfortable during my ride. Definitely recommend using their service if you want a nice and comfortable ride back home or anywhere you want."
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