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TheirCare
766 Toorak Road, Glen Iris, Victoria, Australia
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About TheirCare
Welcome to TheirCare, located at Glen Iris, Toorak Road, 766. As an establishment and point of interest, we pride ourselves on delivering the highest quality outside school hours care (OSHC) in Australia. Our before and after school care and holiday programs are designed with the needs of your families and children in mind.
At TheirCare, our team of motivated, qualified educators are fully engaged in your child's play, creating safe and fun spaces where kids absolutely love to be. We believe that community is at the heart of our delivery, which is why we both reflect and engage with your community to ensure our programming reflects the values that are important to you.
Our delivery philosophy is centered on a simple concept - we care. We genuinely care about delivering the highest quality holiday programs and outside school hours care, and this dedication is evident in our exceptional results. We create programs and spaces where children thrive, tapping into the endless ways they express themselves and allowing them to have input, learn through experiences, build relationships, and explore their interests.
We understand the importance of making our delivery rewarding and engaging for both children and families. That's why we have a community consultation model with regular review meetings to ensure we deliver on all commitments. We also invest in our school communities as it builds understanding, trust, and awareness.
Flexibility and cost-effectiveness are essential to us, which is why we offer late notice bookings and cancellations. We want to make it as easy as possible for families to access our services. Our dedicated and well-resourced educators are rewarded when they meet commitments to your school, ensuring the highest level of care and support.
Operational excellence is another aspect we prioritize. By reducing administrative burdens and increasing satisfaction for all stakeholders, we can focus on what matters most - engaging programming that excites and empowers children. Additionally, our family-friendly approach means you won't experience any hold times when contacting our Australian-based customer support team.
As a family-owned business, care and partnership are at the heart of how we deliver exceptional outcomes for children, families, and schools. Our commitment to community, our employees, and creating programs and spaces where children love to be is what sets us apart.
Join the TheirCare family and experience the highest quality outside school hours care and holiday programs that truly understand and cater to the needs of your children and family.
Photos of TheirCare
Tooronga Village, 766 Toorak Rd, Glen Iris VIC 3145, Australia
Opening hours of TheirCare
Monday:
06:30 - 21:00
Tuesday:
06:30 - 21:00
Wednesday:
06:30 - 21:00
Thursday:
06:30 - 21:00
Friday:
06:30 - 21:00
Saturday:
Day off
Sunday:
Day off
Reviews of TheirCare
"Never had an issue. Easy to book sessions. My child is usually happy at the after care service"
"Theircare at Ripponlea has made my life so much easier. Hannah is so flexible and willing to accommodate the needs of each individual family. Some services are so rigid and don't show flexibility however Hannah and her team are always willing help wherever they can. Hannah and her lovely team of carers are always so kind and welcoming, my son is always greeted with a friendly smile. I am so grateful for this service, I could not get through parenting plus a full time job without Theircare."
"Variable service experience depending on the carers working at each centre (school). Our experience at Ripponlea in particular has been a nightmare - a yelling carer that scares the kids, high volume of kids to carer, inconsistent procedures of letting some kids sign in without parents and insisting others sign in with parents, no positive behaviour reinforcement: focusing on negatives and singling kids out to sit in corners of the room (shame-based reinforcement). Management is responsive to feedback however, they don’t follow through with actions at a site level which is disappointing and doesn’t effect change. We used the service at another school for three years and had a vastly different experience (a positive one). It comes down to the quality of the hired carers and their level of engagement, experience with children, and attitude."
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