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Xchanging
380 Docklands Drive, Docklands, Victoria, Australia
About Xchanging
Welcome to Xchanging, a leading establishment and insurance agency located in the vibrant Docklands area of Melbourne, Australia. Situated at 380 Docklands Drive, our institution stands as a prominent point of interest for individuals and businesses seeking unparalleled insurance solutions.
At Xchanging, we pride ourselves on our commitment to delivering exceptional services tailored to meet the unique needs of our clients. With a rich history and a strong presence in the insurance industry, we have become a trusted partner for individuals, organizations, and corporations alike.
Our team of experienced professionals possesses a deep understanding of the insurance landscape, enabling us to provide comprehensive coverage across a wide range of sectors. Whether you require personal insurance to protect your assets, or specialized coverage for your business operations, we have the expertise and resources to ensure your peace of mind.
As an institution dedicated to excellence, we prioritize building long-lasting relationships with our clients. Our approach is centered around a customer-centric philosophy, where we actively listen to your requirements and craft tailored solutions that align with your goals. With Xchanging, you can expect personalized attention, prompt responses, and a commitment to exceeding your expectations.
Located in the bustling Docklands precinct, our institution offers a convenient and accessible location for individuals and businesses alike. Surrounded by a vibrant atmosphere, you can easily find us amidst the bustling energy of this iconic Melbourne neighborhood. Our premises are equipped with state-of-the-art facilities, ensuring a comfortable and professional environment for all interactions.
As a trusted insurance agency, we are continuously evolving to stay ahead of industry trends and changes. We leverage cutting-edge technology and industry insights to provide innovative solutions that address emerging risks and challenges. Our commitment to innovation ensures that we remain at the forefront of the insurance landscape, empowering our clients with the most up-to-date and effective coverage options.
At Xchanging, we understand that insurance is a crucial aspect of protecting what matters most to you. Whether it's safeguarding your home, business, or future aspirations, our institution is here to provide comprehensive insurance solutions that give you the confidence to pursue your dreams.
Discover the difference of working with a leading establishment and insurance agency. Contact Xchanging today, and let us guide you towards a secure and prosperous future.
Photos of Xchanging
Level 2/380 Docklands Dr, Docklands VIC 3008, Australia
Opening hours of Xchanging
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Xchanging
"DXC are terrible with accountability and support for injured workers. They make it as difficult as possible to make a legitimate claim and make you jump as many hoops as possible before they refund you on legitimate services. Do not recommend and the company I work for has changed providers finally."
"anyone thinking about using these clowns dont run the other way bunch useless clowns to put nicely dont think its appropriate to write what i really think of these flogs."
"They are the most disappointing people to work with. They accept claims thats are baseless. When questioned they will have no answer and will force you to accept the claim and make the payments. The investigations that they conduct has no value as they do not consider the finding in the decision making and I dont understand why they waste everyone's time with these investigations. All that they value is their medical examier's 'opinion' that he formed while he talked to the worker on phone and does not consider the actual ultra sound reports which show that there is no injury. The staff at Xchaning / DXC have no idea of what they are doing and just transfer the calls and emails to one another without solving the issue. Its a utter waste of time and money going with DXC and Xchaning."
"I will give a 0 star if I can. It has been over 2 years and I have emailed and called multiple times to the company. Each staff gave me different information. Most of staff said they will help me to review and get my reimbursement but no actions. Today one employee said I can't claim back anything related to work equipments which is different from what she said last year. I am stuck and I cannot claim anything back. I feel disgusted by the horrible service this company provided. Due to the horrible service, my injury is getting worse and never recover these two years."
"In regards to this company also known as DXC INTEGRATED SERVICES VICTORIA. My partner submitted a claim through this organisation 3 months ago, which is still not resolved and has affected him financially, mentally and physically. The customer service (if you would call it that- as the level of service is so low) is beyond terrible. Reception staff are rude and condescending and case workers are full of lies and never return emails or phone calls. They don't follow regulated service standards for Workcover claims and cannot complete the simple tasks required of them. They blatantly rejected my partner's first claim without even looking at his ultrasound and x-ray results, which clearly detail his injury- all because his first case worker went on "unexpected leave" which was not communicated to him. This company needs to be shut down or at the very least- regulated. All staff have the same attitude and treat clients like dirt, like they are not important and have no compassion for people whatsoever. My partner too has suffered suicidal thoughts at the hands of these people as noted in similar reviews below- due to non-resolution of his claim, because employees cannot do their job properly. Never in my life have i witnessed such an incompetent organisation who when questioned have endless excuses. I will be lodging complaints about Xchanging/ DXC in every avenue possible."
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