Australian National Couriers 315 Ferntree Gully Road, Mount Waverley, Victoria 3149
About the Business
Welcome to Australian National Couriers (ANC), your trusted partner in Last Mile Delivery. Located in Mount Waverley on Ferntree Gully Road, ANC is more than just a package delivery service. We are your retail experience partner, offering seamless technology integration to give you choice, transparency, and certainty.
At ANC, we go above and beyond to meet your delivery needs. We provide a range of services including infrastructure support, transit hubs, cross docks, upstream management, staging, loading, and fulfillment. Our expertise extends beyond the last mile, ensuring efficiency and a seamless experience for your customers.
As a leading delivery provider, we work with some of Australia's biggest retail and ecommerce brands. Our commitment to upstream integration in the fulfillment process maximizes efficiency, customer experience, and repeat purchases. When we deliver your products to your customers' doors, we strive to create world-class customer experiences.
We take pride in our history, but we are also focused on the future. ANC is dedicated to fleet conversion, recycling, and zero-emission delivery, helping you achieve your sustainability goals. Our commitment to technology investments ensures that you are always informed, our drivers are on time, and your customers are happy.
Don't just take our word for it. Our satisfied customers have praised our service and support. They have highlighted the cost savings, exceptional service, and efficient delivery provided by ANC. We are trusted service providers, and our expertise in the last mile challenges has been highly recommended.
ANC is more than just a delivery service. We see ourselves as experts in our field, and we value our partnerships with our clients. We are committed to carrying significant responsibility as the last link in your supply chain, ensuring your products reach your customers seamlessly.
If you are looking for a fulfilling career, ANC offers opportunities for growth and development. Join Team ANC and experience a career that takes you places.
Drive our way, make a career and a living out of it. Choose ANC, your partner in Last Mile Delivery.
Photos
Location & Phone number
315 Ferntree Gully Road, Mount Waverley, Victoria 3149, Australia
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM
Reviews
"We were getting a washer and dryer delivered. We have 18 stairs which are not that difficult. The company sent 2 small guys who refused to take them up the stairs. A few weeks earlier a different company got a double door fridge up, so clearly this was ridiculous. We rescheduled delivery, asking for bigger guys who were willing to go up stairs. We said we could only be there from 1:00pm. They arrived at 10am. We rescheduled again. I got a message at 11:15 saying they were 15 mins away and then they never showed up, or called me to tell me they were not coming. I could not call or message the driver. Turns out it was the same driver as the first time , he remembered our building and he decided to drive past without even notifying me. I took the day off work and stayed home until 3:00 waiting. Completely unacceptable and I hope this driver is fired."
"I can already see lot of sad reviews with the company. But still i want let you guys know. Never order with these guys or from samsung website. I have ordered my curved monitor before 10 days. No email, No tracking page, No delivery Data, No updates. Literally nothing. so dont waste your time and money with these guys."
"I seriously wish I could leave 0 stars. Shocking service. All numbers on website lead to an offshore call centre in Phillipines who said they cannot contact anyone in Melbourne except though “message”. Called to rebook delivery as I wasn’t going to be home, next thing the driver shows up. Call to rebook again. It’s now delivery day which I have taken off work and it comes up with failed delivery. Call center just pushes me onto samsung and claim they don’t have the item. Well you did at some point because you tried to deliver it? Website has all these hype reviews about how good they are but there isn’t an actual option to leave a review on the website so how does that work? Do not trust"
"I have on camera the delivery guy throwing my new aquarium at my front door and smashing the entire thing. I have contacted fair trade and the appropriate ombudsman…. I suggest you all do the same instead of trying to contact the none existent customer service."
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