CBD Movers

"CBD movers were excellent today. Moved my furniture quickly and with care. Have used them in the past and will use again if the need arises. Would recommend them to family and friends"

"CBD Movers were very professional, very helpful and very quick. In particular I liked the way they communicated and gave 20 min notice before their arrival. Would highly recommend."

"I hired CBD Movers for a move on July 25, 2023. #Docklands Unfortunately, my experience was shockingly disappointing. My furniture, which was almost brand new, suffered significant damage during the move. It ended up with scratches, dents, and numerous broken parts. Just some of the current issues - 1 - Kitchen Island dining table - dented, chipped on all corners & black scrape mark in the middle 2 - Lowline TV Unit (upside down and slid into bottom of truck). Broken slider drawer snapped bracket - drawer doesn’t work anymore. 3 - Bedroom Tall Boy - broken drawer snapped bracket. Won’t slide at all. 4 - Fridge Dent - size of a 50c coin. The truck they used was extremely dirty, inside and out which was concerning as everything were to be handled in it. The truck they provided was also too small, so I had to spend extra money to rent a van to fit the rest of my things. The movers themselves were late and not very professional. They arrived after the time we had agreed upon, which caused a problem because I had reserved the building's elevator for specific hours. All in all, the entire experience fell short of my expectations. I can't recommend using CBD Movers based on my experience, and I won't be recommending them to others either. What adds to my frustration is that despite clear evidence in the form of numerous emails, photos and videos, their response was to offer only $150 return to cover all the damages, which I consider to be quite unfair and insulting. Unfortunately, some of the items that were damaged can't be repaired; they will need to be replaced entirely. I'm unable to accept their inadequate compensation offer. After x14 Emails, Consumer Affairs Victoria is now involved for full damage costs and or replacement with VCAT next. (Apparently already under investigation). Judging by these recent reviews, it’s a no."

"The two movers from CBD movers were excellent. The move was quite complicated, but they were calm, careful and treated our belongings with respect. We were very happy with the service provided and would recommend them to other people. Thank you very much."

"Disgraceful service. Broke my TV and set of drawers in a 1 bedroom apartment move. So that works out to about 1 in 4 things that i moved. They then denied all responsibility by lying about what happened. Now they won't refund me for damages. Said I reported outside of the 24 hour window. They knew my drawers were broken because they dropped them right in front of me. The TV was broken when the mattress fell on top of it. Which I saw. You couldn't tell from the outside, and because I was in the process of moving, I didn't sit down to watch TV until the next night, at which time I noticed the LCD screen was ruined. This was approx 28 hours later so I'm not covered? I thought they were OK to deal with, but I was completely wrong. Never ever use these guys."