Medibank - Narre Warren

"Worst insurance ever i have.very poor dealing."

"Went to pay premiums at Medibank Fountain Gate today, the staff member Miguel, hope I spelt it correctly. He was very professional and courteous at all times. Explained everything clearly I needed advise on. Retail need more people like this."

"Just walked to this store to sort an issue with my parents policy as they are visiting . I met the most rudest officer ever . So disappointed having had policies with Medibank for over 11 years and the way this lady spoke. This sort of people do not deserve to be employed with organisations of this nature ."

"I purchased Medibank visitor visa cover for my parents and paid the premium upfront for 3 months. When we were purchasing the product they said all hospital accommodation cost will be claimed whether it’s public or private. My father ended up getting a heart attack during his visited time and Medibank reluctant to pay all the charges, saying its heart related and which is not covering in the policy, I understand that some of heart related services will not be paid, but the hospital accommodation cost, which is clearly mentioned in the policy and broucher should be paid. You can’t have two different version of information in your policy and broucher. And the worst part is the person who sold the policy to us, told she will never put that visitor cover to her parents, because it sucks, if you don’t believe the product you sell, why the hell you promote that to customers. I was the 10th person at Monash Clayton who had to face the same thing with Medibank and had to pay $35,000. Do ethical business Medibank, be clear to your customers, and please update your stupid Outdated brouchers. You are the worst insurance service provider in Australia who deceives customers."