Bupa Glen Waverley 235 Springvale Road, Glen Waverley, Victoria 3150
About the Business
Welcome to Bupa Glen Waverley, your trusted establishment in the heart of Australia. Located at 235 Springvale Road, our institution is dedicated to providing top-quality health and insurance services to individuals and families.
At Bupa Glen Waverley, we understand the importance of easy access to vital information. That's why we are committed to ensuring that you have all the resources you need to make informed decisions about your health and insurance.
As a health insurance agency, we offer comprehensive coverage options that cater to your specific needs. With selected consultations, you can enjoy up to 100% coverage of the Medicare Benefits Schedule fee for GPs, specialists, pathologists, and more. Please note that waiting periods, fund, and policy rules may apply, and yearly limits may be in place depending on your chosen cover.
We strive to provide exceptional service to our valued members. However, it is essential to familiarize yourself with the fund and policy rules, especially for Essential Lite Visitors cover. While 100% of the cost will be covered for Blua consults, please note that members can only book general consultations via Blua. Consultations with specialists cannot be booked through this platform. Additionally, members under 18 years old may need to attend consultations with a parent or guardian, and availability of members' preferred language may not be 24/7.
At Bupa Glen Waverley, we prioritize your well-being and aim to provide you with the support you need. Whether you require health services or insurance guidance, our dedicated team is here to assist you every step of the way.
Visit us at our Glen Waverley location to experience our exceptional services firsthand. We look forward to serving you and helping you achieve optimal health and peace of mind.
Photos
Location & Phone number
235 Springvale Road, Glen Waverley, Victoria 3150, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"They are friendly prompt and patient. But not putting much effort to get things done and follow up when it comes to maintenance. I recommend if anything call the customer service will be more efficient."
"We have been with Bupa Health Insurance for many years. As we face cost-of-living pressures in the current economic climate, choosing the right health cover becomes even more important. With this in mind, we visited the Bupa Office in Glen Waverley to seek their guidance in-person. Would like to recommend Justin at the Glen Waverley Office for taking the time to explain in detail, the inclusions/exclusions for each type of health cover. The transparency and patience with which he explained it, made it very easy for us as the customer, to make the right decision that suited our current health needs. Thanks Justin. Therefore the next time you're in Glen Waverley, drop into the Bupa Office to sort out your health insurance."
"Really bad customer service. The lady promised me that I'm the next in the queue and I waited a long time, then she called for someone else. Such a waste of time!"
"Extremely poor customer service from Tracy Liu on Monday. She didn’t want to help to written a email to relatives department , even ring the phone to relatives department , she didn’t has patient to wait on the phone, all the issues just put it back on me and requested me to contact with , I’m actually so disappointed, and she even doesn’t want to give her name card as she knew at the time she didn’t help to solve my issues and just wants to go home."
"Extremely sarcastic and rude staff. The staff asked me to be 100% sure about my request, since it was impossible to change my mind for pausing a policy, when I questioned back, the lady said "oh it's just a lot of trouble for me to process it if you change your mind." Ex me!? Not to mention constantly being sarcastic at every question I asked, and telling me off, throw in shade."
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