Outback Equipment 1 Murdoch Circuit, Acacia Ridge, Queensland 4110

"It is always a pleasure to either speak with or email the passionate team members at Outback Equipment if I have a question relating to a product. My online orders are fast and exactly what I’ve ordered. Price wise very good as well."

"I ordered a product from them, it was delivered promptly but was the wrong size. Before I ordered , I searched their website and triple checked I had measured things correctly, so I believed I had ordered the correct size. When I contacted them to ask them to send a new one of the correct size, turns out I had measured incorrectly. Except that the description and product specifications on the product listing did not explain how to take the measurements. The issue remains unresolved. Will not be purchasing from them again."

"Cheap prices means waiting! They do state 3-5 days on the shipping information and they will use every one of those 5 days, either understaffed for the level of business or don't have stock on hand and order in, who knows??? If you need something in a timely manner use another shop, I ordered other equipment for our new Austrack from interstate and arrived within the time it took Outback Equipment to send tracking details, and i only live 40 minutes from the store. Oh and don't be fooled when you get your tracking details, that just means it's booked not picked up, that can take another day! I'll pay extra from others moving forward."

"Good prices, great variety of products however I had major issues when they sent my large order. A part of the order was shipped separate, and shipped to the wrong address. When I raised a dispute they simply said no we sent it to the right address if you want the item just buy it again and we'll send it.. It took me weeks of mucking around with Australia post to get it sent to the right address, only to find it had been sent to the wrong address. Not worth the muck around."

"Purchased a Bushwakka extreme darkness, and followed up by purchasing 4 additional extreme legs. Order processed well and arrived on time. Unfortunately two of the legs arrived without the attachment nuts and bolts, and the poles had minor scratches all over due to the packaging and taping them together. This is not what one would expect from a premium product. After raising the missing nuts and bolts with Outback Equipment, the nuts and bolts arrived within 4 days which is a great response. Disappointed with the overall experience, but the level of service received is good, thank you Courtney."