Hawthorn Road Family Dental Clinic 257 Hawthorn Road, Caulfield North, Victoria 3161

": Mixed Experience at Dental Clinic I recently had a mixed experience at this Dental Clinic and wanted to share my thoughts. While there were some positive aspects, I encountered a few unprofessional incidents that left me feeling frustrated especially today. Firstly, I received three phone calls in a single day requesting last-minute changes to my appointment. This lack of organization and communication was disappointing, as it inconvenienced me and disrupted my schedule. It would have been more professional to provide sufficient notice or avoid such frequent changes. Additionally, during my last call, I was informed that my next clean-up was scheduled for September. I was surprised by this information, as I had specifically asked about the frequency of clean-ups and whether I could claim them on my health insurance when I initially booked the appointment. It would have been helpful if this information had been provided at the time of booking, as it would have allowed me to plan accordingly. Despite these frustrations, I must acknowledge the positive experience I had with Dr. Lily. She demonstrated a high level of professionalism and ethics, which I greatly appreciated. Her expertise and care were evident throughout my appointment, and she made me feel comfortable and well-informed. In conclusion, my experience at this Clinic was a mixed one. While I encountered unprofessionalism in terms of last-minute appointment changes and lack of information form Dr Mahinder, Dr. Lily's exceptional service stood out positively. I hope that the clinic can address these issues to provide a more consistent and satisfactory experience for all patients. I was also told by receptionist that Dr Lilly takes longer with the dental clean and check up because she is generally slow. I find this very rude and disrespectful to say that she is slow."

"I would not recommend this clinic to anyone. If you value your time and money, I suggest finding another dental care provider."

"Dr Mahima K is hands down the most reliable and professional dentist out there! I highly recommend to anyone who needs a dentist!"

"Dr. Mahima Krongold has always been professional and caring throughout the treatment. I had a really good experience at Hawthorn Road Family Dental Clinic each time I feel assured of good dental care and the prices are also very reasonable. Overall, the clinic environment is nice and the staff is experienced and friendly. I'll would highly recommend this Dental Clinic."

"Mahima is an excellent dentist. She is very friendly and approachable, as are all of the staff that work there. On top of regular cleaning, I have had some dental work done there, and she has always been professional and caring throughout the procedures. The prices are also very reasonable, which is a bonus. I would highly recommend this place for you and your family."