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Repairhub Richmond
129 Palmer Street, Richmond, Victoria, Australia
About Repairhub Richmond
Welcome to Repairhub Richmond, your go-to destination for all your car repair needs in Australia. Located at Palmer Street, 129 in the vibrant suburb of Richmond, our establishment is a point of interest for car enthusiasts and those in need of reliable automotive services.
As part of a larger network, Repairhub Richmond is proud to be one of the 20 sites spread across VIC, NSW, QLD, and ACT. With over 500 skilled team members, we are dedicated to providing top-notch car repairs and exceptional customer service.
Our technicians are experts in their field, ensuring that your vehicle receives the highest standard of care. We understand the importance of convenience, which is why our technicians finish their work at 3pm every day, allowing you to easily plan your visit.
To give you a glimpse into our daily operations, we invite you to watch our engaging '3 o'clock knock off' video. It showcases the dedication and craftsmanship of our team, as well as our commitment to delivering efficient and timely service.
At Repairhub Richmond, we take pride in our state-of-the-art facilities. Equipped with the latest technology and tools, our workshop is designed to handle a wide range of repairs and maintenance tasks. Whether it's a minor scratch or a major collision repair, our skilled technicians are ready to restore your vehicle to its former glory.
We believe in continuous improvement and staying up-to-date with industry standards. That's why we offer on-site training and partner with PPG, a leading provider of automotive coatings. This ensures that our team stays ahead of the curve, delivering the best results for your car.
We love to share our experiences and successes with our valued customers. Explore our website to see captivating photos from our recent events, such as our annual Repairhub Conference and Repairhub Awards Gala Dinner. These events not only celebrate our achievements but also serve as a testament to our commitment to excellence.
So, whether you're in need of a car repair, seeking professional advice, or simply want to explore the world of automotive craftsmanship, Repairhub Richmond is here to serve you. Visit us today and experience the difference of our premium car repair services.
Photos of Repairhub Richmond
129 Palmer St, Richmond VIC 3121, Australia
Opening hours of Repairhub Richmond
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Repairhub Richmond
"Someone ran into the back of our car at traffic lights. We had a body repair done previously at Repairhub Richmond, so we chose them again when offered by RACV insurance. It took a couple of weeks to get an inspection time, but I think I know why - they provide REALLY great service, hence they are in demand and really busy. When I arrived at the inspection time, a mechanic was waiting for me. It took less than 5 minutes for him to inspect the car, tell me that the rear bumper needed replacing and for me to book a day/time (needed the car after the inspection). When I arrived for the repair to commence, they offered me a rental car (RACV insurance covers this) and said it would probably take 3 days for the replacement of the rear bumper. 25.5 hours later, they rang to say that our car was ready to pick up! Talk about exceeding expectations. The rear bumper was repaired, the car was cleaned inside and out. I can't fault the service here."
"RACV customer sent to repair hub Richmond to fix my car. Took car for review and was told it would take about a week to fix and to book in next available. Was able to bring car in the following week. Was kept updated via text of stages of car being completed. Car was ready on time, damages fixed and given back squeaky clean!"
"RACV had selected repair hub Richmond as my repairer, first contact was great, no issues at all until the time came to pick up my car. After leaving the shop as I was in a rush I checked over the repairs, and noticed flaws. -Overspray of paint left on my rear panel -Drivers door handle wouldn’t open - Paint chipping where car was repaired - Rear Windscreen wiper was installed out of alignment. I feel like these issues shouldn’t have occurred as they are the basics of panel beating. After complaining to RACV, went back for them to rectify the repairs, paint is chipping yet again and the door handle still isn’t working correctly. After this ordeal I’m taking my car elsewhere so it can be repaired to the standard that is expected."
"Good communication, car was fixed when they said it would be, car looks great, very happy with the service. Thanks Repairhub."
"Where do I begin with this place... Absolute pathetic excuse for a business. Dropped my car off, was greeted by an older gentleman (mechanic) who took me through the process of the repairs, he was wonderful and polite. Went inside to speak to the receptionist... A wall would've talked to me more politely. As awful as it sounds, she was an incompetent and rude as they come. Got in my taxi and left. Came to pick up my car 4 days later, was greeted by a younger mechanic who looked like he was lost. I asked him a couple of questions. Couldn't give me a straight answer, however I was happy to have my car back and drove off. When I got home, I could see clearly NEW scratches on the outside of my car AS WELL as black marks all over the interior roof of my car. I messaged them, didn't get back to me. Called my insurer, who then demanded they call me. Got a call back from another wonderfully rude employee who had clearly seen the message and pictures I sent him because he brought it up immediately, yet just never replied. He said it wasn't them even though I have picture proof it was them. He proceeded to deny it and told me aggressively 'he wasn't going to fix it'. I have escalated the matter with my insurer. PLEASE if you are with RACV or just want to repair your car, stay the hell away. Only person I felt comfortable being around was the older mechanic who had proper customer service skills and was competent. Would give the rest a 0/5 if I could."
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