Service Sphere
64-90 Sutton Street, North Melbourne Victoria 3051
About Service Sphere
Welcome to Service Sphere, your go-to destination for all things coffee in Australia! With over two decades of experience, we have established ourselves as a leading institution in the national coffee industry. Located at 64-90 Sutton Street, North Melbourne, our establishment is not just a store, but a point of interest for all coffee enthusiasts.
At Service Sphere, we pride ourselves on being a one-stop-shop for all your coffee needs. Whether you are in search of top-quality coffee equipment, preventative maintenance for your coffee machine, genuine spare parts, or technical training, we have got you covered. We are proud to hold the Australian agencies for renowned brands such as LaCimbali and Casadio Espresso Coffee Machines, Eureka Grinders, Eversys Super Automatics, Rheavendors Coffee Vending Machines, and Bravilor Bonamat Bulk Brewers. Our partnership with these world-leading brands, combined with our state-of-the-art infrastructure and cutting-edge technology, allows us to offer a comprehensive solution to the coffee industry across the nation.
But that's not all! Our expertise extends beyond commercial coffee machines. We specialize in repairing not only home coffee machines but also a wide range of small appliances, including Delonghi Coffee machines and DeLonghi kitchen appliances, Kenwood, Braun, Saeco, Phillips, Rocket, ECM, Rancilio, and many more. Our skilled technicians are dedicated to providing top-notch coffee machine repairs and preventative maintenance services in Melbourne and throughout Australia.
Whether you are a trade professional or a coffee lover at home, Service Sphere is here to cater to all your coffee equipment needs. From small coffee machines for personal use to commercial-grade machines for the bustling hospitality industry, we have the expertise and resources to meet your requirements.
We invite you to explore our website and discover the wide range of coffee equipment and services we offer. Our address at 64-90 Sutton Street, North Melbourne, Victoria, 3051, Australia, is conveniently located for you to visit us during our opening hours. We are open from Monday to Friday, 8am to 4:30pm, and on Saturdays from 9am to 12pm (by appointment only). Please note that we are closed on Sundays and public holidays.
At Service Sphere, we are passionate about all things coffee, and we are committed to providing exceptional products and services to our valued customers. Join us on this coffee journey and experience the difference with Service Sphere.
Photos of Service Sphere
64-90 Sutton St, North Melbourne VIC 3051, Australia
Opening hours of Service Sphere
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Service Sphere
"Dropped a machine after Delonghi recommended this place to get it repaired last year. I was very shocked the guy at the reception. His attitude was terrible and he did not believe what I informed him. I thought because I was from Japan and he judged me with some sort of discriminations? or he literally did not care and lost all his motivations? I lived in Melbourne for nearly 3 years but his attitude was one of the worst."
"I’ve had a few dealings with Service Sphere when they have repaired my coffee machines. It’s reassuring to know that they fix & also supply spare parts. Just this week, they replaced a pack of coffee beans which were mistakenly purchased & were out of date. The replacement & a bonus kg were express posted to me. These goodwill gestures & service record are what will keep my custom."
"One of the persons manning the inquiry desk definitely should not be allowed to have customer contact. I was returning a Kenwood food processor for repair, he was incredibly rude, stating that he did not understand why anyone would buy such a processor when a wooden spoon and beater could do the same job. Who gave him the right to offer such criticism. I was dumbfounded. Today when I collected the repaired processor, he was still at the desk, plonking the large box on the counter. I was struggling to push the heavy box towards the exit when another employee helped me to my car…which is why I upped the star rating from 1 to 2."
"Very helpful and friendly staff. Great service. I got my coffee machine checked within a few days and the guys called me back and tried to help with waranty arrangements. Highly recommended."
"*UPDATE* Paid $132 diagnostic fee and $400 for parts of my previous service. The machine broke down in 3 weeks. Returned the machine, the technician said they could not have predicted the motor and the electronic board were also faulty, then asked another $380 if I wish to repair it. GREAT. *PREVIOUS* Repaired my old ESAM3000, now works like a champ. Beautiful"
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