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Berwick Mazda - Service Centre
3 Prestige Place, Narre Warren, Victoria, Australia
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About Berwick Mazda - Service Centre
Welcome to Berwick Mazda - Service Centre, located at Prestige Place, Narre Warren, Australia. We understand the excitement of receiving your new Mazda and we are dedicated to keeping your vehicle in top condition. Our team ensures that every vehicle that comes into our workshop is accurately diagnosed, serviced, and repaired, guaranteeing a "fix it right the first time" approach for all our service and repair work.
No matter where you are in the Melbourne region, we are here to assist you with servicing your Mazda. Our satisfied customers come from Berwick, Dandenong, Hallam, Endeavour Hills, Noble Park, and beyond the South East.
Take advantage of our Quick Smart Afternoon Service between 12pm-3.30pm and receive a 10% discount! We strive to stay at the forefront of automotive technology and have recently introduced the Safe-T-Stop, Plate-Tronic system in our workshop. This system performs a crucial safety check on your vehicle's brakes, steering, and suspension, identifying any issues that other testing methods might miss.
In addition, we have acquired a brand new "Tyre diagnosis system" in our workshop. This automatic Tyre tread measurement system calculates the tread depth of your tires within seconds, providing you with a detailed report on their health and wear. This ensures peace of mind for you and your passengers while driving.
We take pride in being home to three Mazda Master Technicians who have undergone extensive training to achieve Master status. Our factory-trained technicians, under the guidance of our Master Technicians, are committed to maintaining your vehicle's optimal condition. You can trust that your vehicle is in the right hands, giving you confidence and peace of mind.
Please note that turnaround time is calculated from the moment you approve the maintenance work at reception until the serviced vehicle is delivered back to you. To avoid any delays, we kindly request that you adhere to your booked appointment time. Priority is given to customers who arrive on time. Our Quick Smart Mazda Servicing is available for the initial 1,000km service and subsequent log book services at 10,000kms, 20,000kms, 30,000kms, 50,000kms, 60,000kms, 70,000kms, 90,000kms, and 110,000kms. Please note that this service is not applicable to diesel vehicles. Any additional repairs required beyond the service are limited to minor items such as wiper blades and globe replacements. Our 7:30am Quick Smart Servicing is subject to appointment and hire car availability.
At Berwick Mazda - Service Centre, we are committed to providing exceptional service and ensuring the longevity of your Mazda. Contact us today to book your service and experience the difference of our expert team and state-of-the-art facilities.
Photos of Berwick Mazda - Service Centre
3 Prestige Pl, Narre Warren VIC 3805, Australia
Opening hours of Berwick Mazda - Service Centre
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 15:30
Saturday:
08:30 - 12:00
Sunday:
Closed
Reviews of Berwick Mazda - Service Centre
"Based on four years of using Berwick Mazda for my car's servicing I can say that they have a comfortable waiting area with refreshments available. Staff are mostly friendly and approachable. Beware of the "speedy" 90 minute services, I have used this option the last two services and both times it was well over two hours and both time noone updated me on the delay until I approached the desk. They did apologise. Loaner cars are often available but need to book early. Avoid the online chat bot on their website, that is a complete waste of time. Email or call us best contact."
"I dealt with Jacinta today,couldn't have been more impressed with her caring nature & her customer service was outstanding!!! I went to pick up my car & the number plate cover was missing, went above & beyond to replace the same one i had. Jacinta is a credit to your company. Many thanks Alison Flynn"
"What fantastic customer service. I am very pleased with the efficient way in which my car was serviced. Thank you Berwick Mazda."
"Three stars does not mean satisfactory. Three stars means after being serviced with sub par non original parts and returning the car for the problem to be resolved, I still have a car with noisy breaks. Problem not solved. I await your solution to solving the issue. ***Update 27/7/22*** Received a call from the service department telling me the manager reviewed my issue and asked me to come back in and they would replace the after market breaks with Mazda original parts at no cost. I stopped by and it took about 30 minutes as promised. Problem solved and my car is now breaks quiet and smooth. Hopefully Berwick Mazda will look at the issue caused by installing after market parts where there is a known issue and be more responsive when the customer alerts them of an issue like this. Thank you for getting it solved in the end."
"Good service by the salesman Ayman Was with me all the way.and the day I picked up my new Mazda2. He showed me everything Thank you Ayman.ans will let others know about Mazda Berwick. Thank you Regards Keith Weinman"
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