Regan Peugeot Citroën - Service Centre 715 Burwood Road, Hawthorn East, Victoria 3123

"We have continued to be very impressed each time we use Regan Motors Service. Dealing with them on the phone and in person is always done efficiently and with ease. Communications are clear but not annoying. Expectations are well managed. Work is carried out and a detailed account of the work is provided on paper as well as explained verbally. They listen and don’t try to rush you either. They provide a very comfortable waiting area where I was able to continue my work remotely. I was offered a loan car on one occasion which was perfect for our needs. Thank you and keep up the excellent work."

"Regan Motors Service Centre is an absolute powerhouse of automotive brilliance! Their customer service is unparalleled, making you feel like a VIP from the moment you step in. The staff is top-notch, exuding warmth and expertise that instills confidence. When it comes to work quality, they redefine perfection, leaving your vehicle in pristine condition. But the real stars are the exceptional mechanic staff, whose dedication and skill are awe-inspiring. As a cohesive team, they flawlessly tackle any challenge, making car troubles a thing of the past. Regan Motors is undeniably the epitome of automotive excellence, and I wouldn't trust my car anywhere else!"

"This was my first time having my car repaired here and my experience overall was disappointing. The coolant pipe on the underside of the engine had a leak which required a repair/replacement pipe, as my engine was overheating from short drives. I will preface this review by saying that I appreciate it is a difficult area of the car to get access to in terms of labour and time. The team at Regan informed me that the part needed was not available in Australia and directed me to order the part online from AliExpress. They provided me the part number and left me to arrange ordering the part and having it delivered. Subsequently, half way through the repair, Regan called me to say that the pipe didn’t fit the space on the engine and that they instead simply patched up the existing pipe. For this service I was charged the same quoted fee by Regan despite not having a new pipe installed. I am disappointed with this outcome as I’ve had to pay the same amount without getting the peace of mind of having a new pipe installed (based on the age of the current pipe, I won’t be surprised if it develops another leak in the near future). Despite following Regan’s instructions to purchase this exact model of pipe, it did not fit. This, combined with a patchwork repair with no change in price felt like a very unsatisfactory service. Although the staff were pleasant and easy enough to communicate with, I don’t feel confident that I received good value for money. I will be looking elsewhere next time."

"The team there is extremely professional and reliable. Mark in particular is someone who offers brilliant advice and customer service. I had my car breakdown unexpectedly and he had me sorted out the same day; and remembered me and my car’s history - not an easy thing considering how many customers they must see every week. Definitely the best car service I have ever experienced"