thornbury car care
About the Business
Welcome to Thornbury Car Care, your trusted car repair institution located in the heart of Thornbury, Australia. Situated on Station Street, number 391, we have been serving our valued customers with top-notch vehicle servicing and repairs for over 20 years.
At Thornbury Car Care, we take pride in our commitment to quality workmanship and customer-focused service. Since our establishment in 1995, we have made it a point to handle all engine and transmission work ourselves, without outsourcing to a third party. When you bring your vehicle to us, you can rest assured that you will be dealing directly with the mechanic working on your car, not a salesperson.
Our dedication to providing exceptional service has played a vital role in building a loyal customer base. We believe in going the extra mile to ensure your complete satisfaction. Whether you require routine maintenance, complex repairs, or auto-electrical services, our experienced team is here to assist you.
Our range of services covers all aspects of mechanical and auto-electrical work. From brakes, steering, and suspension to cooling and air conditioning systems, we have the expertise to handle it all. Our in-house team of skilled mechanics and engine specialists are well-equipped to tackle any engine or transmission service your vehicle may need.
We understand the importance of convenience for our customers, which is why we offer a key drop-off box for after-hours service. This allows you to drop off your vehicle at a time that suits you, ensuring a hassle-free experience.
Thornbury Car Care is committed to providing exceptional service, quality workmanship, and friendly customer care. We take pride in keeping your vehicle in optimal condition, ensuring its longevity and your safety on the road. Trust us with your car repair needs, and experience the difference that our dedicated team can make.
Contact us today to schedule an appointment or drop by our Thornbury location. Let us take care of your vehicle, so you can enjoy worry-free driving.
Photos
Location & Phone number
391 Station Street, Thornbury, Victoria 3071, Australia
Reviews
"Been bringing my car here for the last 7 years. They are professional, trustworthy, always do great jobs and never overcharge or rip you off. Great customer service and easy to deal with. Literally everything you can ask for."
"George is a really great down to earth person. The thing I liked the most about this place is that they genuinely look at the customers interests. After being ripped off from other mechanics for a while now I feel I've finally found someone who'll give me the right advice for my car. I would 100% recommend this place to anyone. You and your car will be looked after well."
"had my car serviced recently. extremely pleased with my experience. car is running like a dream and got honest advice about future work that may need doing down the track. will be back for sure."
"After trying another mechanic closer to home, it is a pure joy and relief to be coming to George again. I am impressed by the professional attitude and commitment to work, the integrity and the quality of the workmanship. And if all that wasn't enough, I get my car back not just running better but looking cleaner than before."
"Car left in worse condition than went in. Alternator needed replacement. George ‘could not locate’ replacement, I had to source all the parts. It then took him 2 weeks to change the part. (He was busy I understand this) but when I took the car home to inspect it myself , he had not I completed the job . Bolts were not fastened and parts were not back in their correct place, then causing damage to other parts of the car. Needed to take to another mechanic to fix his mistakes. Charged me 150$ for a quick fix dodgy job.now costing me more to fix. Photo 1 is George failing to put a nut on the alternator bolt, resulting in the bolt hole being damaged due to rattle. Picture 2 is the timing belt cover being damaged, as the alternator was put on too far back and the belts were rubbing through. I also agree with other reviews on this business, be very wary of ATO, he asks for cash only and charges you 50$ more for card."
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