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Melbourne Auto Works racv
59 North Street, Richmond, Victoria, Australia
About Melbourne Auto Works racv
Welcome to Melbourne Auto Works racv, located at 59 North Street in Richmond, Australia. As a trusted car repair institution, we specialize in the repair of Australian, Japanese, and European makes and models of passenger cars and light commercial vehicles. With over 25 years of experience, we have been providing top-notch automotive repairs and servicing to our valued customers from Richmond and all over Melbourne.
At Melbourne Auto Works racv, we take pride in our ability to cater to a wide range of vehicles. Whether it's a small car, a family sedan, or a commercial van, our skilled technicians are well-equipped to handle any repair or maintenance needs. In fact, some of our customers are so satisfied with our services that they drive up from the peninsula just to have their cars serviced with us!
As an added convenience, we are proud to be a designated secure carpark for RACV Breakdown Service customer vehicles. This means that 24/7, you can have your towed vehicle brought to our facility for next-day repairs. For non-members, we also offer Nationwide Towing & Transport services, and you can reach us at 13 48 69.
Moreover, if you choose to complete an RACV or RWC Inspection with us, you will be eligible for a special $199 service valued at over $500! This is just one of the many benefits of choosing Melbourne Auto Works racv for all your automotive needs. Additionally, RACV Members can enjoy an extended warranty on all services, repairs, and parts, giving you peace of mind knowing that your vehicle is in good hands.
We are not just limited to conventional repairs; we also have the capability to keep track of your vehicle's service histories. This means that you can rely on us to ensure that your vehicle is well-maintained and performing at its best.
At Melbourne Auto Works racv, we have also had the privilege of servicing a range of light commercial vehicles, including utes and vans from various makes and models. Our expertise even extends to more specialized vehicles, such as the live broadcast vans for Channel 9 and Channel 10. Rest assured that when you choose us, you are choosing a team of professionals who are committed to delivering exceptional service and quality workmanship.
So whether you're in need of a simple repair, routine maintenance, or a comprehensive inspection, Melbourne Auto Works racv is here to serve you. Visit us today and experience the difference that our expertise and dedication can make for your vehicle.
Photos of Melbourne Auto Works racv
59 North St, Richmond VIC 3121, Australia
Opening hours of Melbourne Auto Works racv
Monday:
07:00 - 17:15
Tuesday:
07:00 - 17:15
Wednesday:
07:00 - 17:15
Thursday:
07:00 - 17:15
Friday:
07:00 - 17:15
Saturday:
Closed
Sunday:
Closed
Reviews of Melbourne Auto Works racv
"AVOID THIS BUSINESS! I regret taking my car to get serviced here. You will dodge a huge bullet avoiding contact with this business! I took my ute in to get an oil leak and electrical service done. They charged me over 6k for this incrementally to try lock you in fixing one thing at a time, one part at a time with through the roof labour rates. After a month back and forth in and out of the workshop they failed to rectify the issues. They took no responsibility. They persisted to want to charge me more for other parts. Quoting me another 1.5k for Rocker cover in 'goodwill' that retails at Volkswagen for $600. I refused so they told me that I am responsible for my car and to go somewhere else. After I had an argument with them they didn't attach my front bumper correctly in spite of the situation. Then they didn't refund me a cent. Picking up my car on the very first day it smelt of burgers and there was left-over takeaway food rubbish thrown on the ground in the backseat of my car with greasy fingerprints all over the cabin - so apparently they also like to have lunch in your car too! They charge maximal prices for very minimal effort/poor work and lack of experience services. After my experience with them they worsened my oil leak and made me pay for parts and labour that I didn't need. Wasting a month of my time, a wasting 6k and now and open case with consumer affairs thats being escalated to VCAT. On another note. They have extremely patronising and rude staff members specifically George, Rob and the miserable woman at the front desk. Who are full of attitude, defensive verbally abusive compulsive liars. Who give you false assurance and sugar coat their lies then persist to gaslight you when you catch them out. The bottom line is this business is really really behind the times and so backwards. All they care about is money and they put themselves before the customers, taking advantage of any situation they can. They like to have no responsibility whatsoever with no remorse. Its unfortunate that there are businesses like this and its sad that there are so many others who have had horrible experiences with them. Anyone thats having good experiences must be oblivious. I am usually not one to complain but this experience was actually horrible. I wish I could leave this review with 0 stars."
"Highly recommended, Robert, George, and their team are first class and have been servicing my cars for years."
"I keep coming back year after year. Rob, George and the team are always great. I've had major mechanical work done, brakes, suspension, engine replacement, and many many regular services. The quality of their work is impeccable, and their attitude to service and communication just perfect. Highly recommended."
"The guys did a good job on the RACV pre-purchase report and RWC. They even saved me money on the 4 new tyres! Very good service and fair pricing. Thanks!"
"I have had my car serviced by Robert twice. I agree that you pay on the higher end but they are RACV accredited and its worth if for the clear communication and fast service they provide. I don't feel like they are that much more than other 'cheap' mechanics I've been to anyway. I also am so impressed with how they can keep the workshop looking so clean ... how do they do it??"
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