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ATR Automotive
216 Blackshaws Road, Altona North, Victoria, Australia
About ATR Automotive
Welcome to ATR Automotive, the leading car service centre in western Melbourne. Located in Altona North on Blackshaws Road, our experienced mechanics are dedicated to providing top-notch car repairs and services to customers in Altona, Newport, Williamstown, and greater Melbourne.
At ATR Automotive, we understand the importance of convenience and efficiency when it comes to car servicing. That's why we offer a car pickup and delivery service, ensuring minimal disruption to your daily life. Simply let us know where your car is located, and we'll retrieve it and return it to you once the work is complete.
Our highly skilled mechanics are capable of handling any repair or service request with ease and within tight timeframes. We pride ourselves on offering competitive pricing, transparent customer service, and itemised quotes, so you know exactly what you're paying for. As a privately-owned auto mechanic, we are able to provide services to a higher standard and at prices we believe are fair and below market average.
With the use of the latest diagnostic equipment, our mechanics can quickly pinpoint the exact issue that your vehicle is experiencing. We work efficiently to remedy your vehicle issues while ensuring your safety on the road. Every car that leaves our shop is thoroughly vetted by our senior staff, giving you peace of mind when you drive away.
Whether you need a simple oil and filter change, tire replacement, brake system check, electrical system repair, headlamp fix, fuel system maintenance, exhaust repair, or any other car service, ATR Automotive has got you covered. We have yet to encounter a car problem we couldn't fix. Trust us to provide great workmanship at great prices.
Don't just take our word for it - our satisfied customers speak for themselves. They praise our excellent service, workmanship, trustworthiness, and efficiency. We strive to exceed your expectations and ensure your complete satisfaction with our services.
When it comes to finding a trustworthy mechanic in Altona, look no further than ATR Automotive. With our commitment to quality workmanship, competitive pricing, and convenient car pickup and delivery service, we are your go-to car service centre in the area. Visit us at Factory 2, 216 Blackshaws Road, Altona North, VIC 3025, and let us help you get back on the road quickly in a car that you can feel safe driving.
Photos of ATR Automotive
Factory 2/216 Blackshaws Rd, Altona North VIC 3025, Australia
Opening hours of ATR Automotive
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of ATR Automotive
"Highly recommend ATR Automotive! Very professional, very helpful & great prices. Will definitely be going back to take my car to be serviced."
"Travis got my car in as an emergency last minute the day before Christmas Eve and I had I returned the next day! Amazing customer service, very friendly and explanatory regarding issues."
"I took my car to ATR Automotive after finding them in a google search and giving them a call to discuss the cost and time required to have my exhaust replaced. Their workshop was spotless, they were extremely busy but very efficient. Trav estimated he'd have the job done by 3pm and he would call when done. True to his word Trav rang. On pickup there was no additional unexpected costs and I will be returning next week to have my car serviced. I highly recommend Trav and ATR Automotive without hesitation. I have already been telling my friends and work colleagues about the great service, communication and attention to detail (including a complimentary cool bottle of water on a hot day) ."
"I can only concur with Brooke's review in terms of the professionalism of this place. When we took our vehicle in for a replacement of our auto transmission we were told that it wouldn't be a problem and that a third party would be able to fix it. Upon return of the car we were told that the transmission would make some noise for a week and then it would wear in and it would sound as good as new. Unfortunately the issue did not resolve itself and this is where things took a downward spiral. Phone call after phone call, email after email and only after a one star google review did the management return my call. The management claimed they did not receive any calls nor did they receive any emails. While on a call management mysteriously found the emails in their junk mail. Still very confused how the multiple calls left on the mobile and work answering machine were missed. Management agreed to take the car and would source a reconditioned transmission which I agreed to. However upon return of my vehicle to ATR, communication stopped. AGAIN, no response to calls or emails by ATR. Only when we used a silent number would the manager answer his phone. After taking management of ATR to VACC to have some form of mediation the manager's mood declined even further. We were threatened with defamation of character (it's actually libel) for posting our google review which was entirely accurate and was our individual experience. The manager only agreed to proceed with the work if we agreed to take down the review. Which we did. Overall the experience of having our transmission fixed took 3 months, countless arguments and the stress of wondering if our car would be repaired. There have been other negative reviews here (since taken down) and I spoke with one who said they agreed to take theirs down after the manager agreed to pay for the damage he had done while repairing an issue. It is not for me to make any representation to their work ethic. This is purely my own experience. It does seem to follow the track record of other recent reviews. I am sure like other reviews the manager will refute what I say and perhaps even pretend he doesn't know who I am. But I can assure you this representation of what occurred is entirely accurate. Reply: Do damaged rims come to mind? Do I need to tell that story here as well? I searched for them via social media and got their story as evidence. I'm happy to make contact with them again if you wish? Got any more questions buddy? You did offer a warranty and it was limited due to the nature of the repairs. So that's why we accepted the job. Happy to produce the receipt and post here if you like?? The only thing you have correct in your reply is that you aren't perfect. As evidenced by the past 3 reviews. You're far from perfect. I did call you on a private number and I have the phone logs to prove it. I kept those as well. Anything else you wanna bring up ....??"
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