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HFH Auto Group Parts
5 Link Road, Pakenham, Victoria, Australia
About HFH Auto Group Parts
Welcome to HFH Auto Group Parts, located in Pakenham, Australia. We are a renowned car repair establishment and a point of interest for automotive enthusiasts. Our store is dedicated to providing top-quality parts and exceptional customer service to ensure 100% guest satisfaction.
At HFH Auto Group Parts, we strive to be the best automotive organization in the country. Our mission, known as Mission 100, drives our vision. We aim to consistently deliver 100% guest satisfaction to 100% of our customers, 100% of the time. This commitment extends to our employees, who are engaged and work together as a professional team to achieve outstanding results.
Integrity is at the core of our values. We believe in doing what is right and following through on our promises. Our interactions with employees, guests, and business partners are always ethical, courteous, and professional.
The journey of HFH Auto Group began almost 30 years ago when Geoff Harris and Ross Freer purchased a small Toyota dealership in Berwick. Back then, Berwick was considered a rural fringe suburb of Melbourne. Despite its humble beginnings, the dealership flourished, and today, some of the original employees are still with us.
Over the years, our group has grown and expanded. In 2007, Jonathan Hardwick joined as the Director and quickly became the Dealer Principal. In 2009, Sam Freer, Ross Freer's son, joined as the General Manager and is now a Director of HFH Auto Group.
In 2010, we changed our name from Harris Freer Toyota to Berwick Toyota and opened Pakenham Toyota, the first dealership in the thriving industrial area. In 2013, we acquired two additional dealerships, Berwick Volkswagen and David Nutter Ford, which were renamed Berwick Ford & Pakenham Ford.
In December 2018, we welcomed Lexus of Berwick to our group, and in February 2020, we made our biggest acquisition to date by acquiring Frankston Toyota, Cranbourne Toyota, and Peninsula Skoda. In December 2020, we expanded our group further by welcoming Berwick Mazda, followed by Mornington & Rosebud Toyota in October 2021. Today, our group employs over 480 dedicated employees, many of whom have been with us for over a decade.
As a family-owned business, we take pride in employing local people and giving back to the community. We sponsor numerous local sporting clubs, schools, and charities, embodying our commitment to serving the community.
At HFH Auto Group Parts, we are recommended dealers for Toyota Pakenham. Our exceptional customer service, led by professionals like David Holz, ensures that every customer feels valued and heard. We make the car purchasing process easy and enjoyable, resulting in positive experiences for our valued customers.
Visit one of our locations to experience the HFH Auto Group Parts difference. You can find us at 468 - 486 Princes Hwy, Narre Warren VIC 3805, 749 Princes Hwy, Berwick VIC 3806, 33 Commercial Dr, Pakenham VIC 3810, 2-12 Clyde Rd, Berwick VIC 3806, 1-4 Wells Rd, Seaford, VIC 3198, 284 South Gippsland Hwy, Cranbourne 3977, 3 Prestige Pl, Narre Warren 3805, 915 Nepean Hwy, Mornington VIC 3931, and 1343 Point Nepean Road, Rosebud 3939.
Thank you for considering HFH Auto Group Parts for all your automotive needs.
Photos of HFH Auto Group Parts
5 Link Rd, Pakenham VIC 3810, Australia
Opening hours of HFH Auto Group Parts
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of HFH Auto Group Parts
"Poor and rough customer service , parts information, and prices quote incomplete. I wish i never had to go there."
"Nicks customer service is very high and very appreciated, helps with everything I need even if just information about a part or pricing. He’s knowledge about the industry is second to none. He always puts the costumers needs first and makes sure the job is well done."
"A HUGE five gold stars to Parts Interpreter Jimmy Webber he is an absolute pleasure to deal with, he his polite, prompt and very knowledgable THANK YOU Jimmy you make our life easier"
"Fantastic customer service. I needed a paticular size Blue Oval emblem for a special project and CJ was extremely helpful getting exactly what I needed. Really happy, thanks team"
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