NAPA Auto Parts Heidelberg West
About the Business
Welcome to NAPA Auto Parts Heidelberg West, Australia and New Zealand's newest name in automotive aftermarket parts. Located at 46-50 Sheehan Road, Heidelberg West, our establishment is your go-to destination for all your car repair and automotive needs.
With a rich history and local knowledge gained from Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts over the past 90 years, NAPA Auto Parts is dedicated to providing exceptional service and unparalleled stock availability. Our DNA is ingrained with automotive aftermarket product and knowledge solutions, making us the ultimate trade destination for specialist automotive requirements.
As we continue to expand across Australia and New Zealand, we are proud to support specialist automotive and mechanical workshops. Whether you need parts, tools, or expert advice, we have everything you need to complete any job at hand.
Join us and become part of the 2021 AFR Best Place to Work. We offer a range of career opportunities nationwide, including Branch Managers, Sales Representatives, Automotive Parts Interpreters, Storepersons, and Head Office Support team members. Even if you have never worked in automotive parts before, we provide the tools, training, and support to help you excel in delivering great customer service.
Experience the convenience of NAPA PROLink, our industry award-winning online ordering platform. With PROLink, you can easily find the right parts for your next project, check pricing, and availability, all at your fingertips.
But that's not all! We have exciting promotions and events throughout the year. In September, you have a chance to win exciting Redarc gear. And with summer approaching, get ready to enjoy your favorite tunes at a gig or watch thrilling cricket matches with our Summer Hits promotion.
We are also thrilled to announce that NAPA Auto Parts will be the new competition category sponsor for the 2023 Shannons Adelaide Rally. Stay tuned for more updates and opportunities to get involved.
Ready to join the NAPA Auto Parts family? Click here to apply to the NAPA KNOW HOW MOTORSPORT ACADEMY and kickstart your career in the automotive industry.
Visit NAPA Auto Parts Heidelberg West today and experience exceptional service, extensive stock availability, and the expertise of our knowledgeable team. We are here to cater to all your automotive needs.
Photos
Location & Phone number
46-50 Sheehan Road, Heidelberg West, Victoria 3081, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The staff are happy to help Plenty of stock Just 1 issue the Store is understaffed this to me is a fault of head office management I have been a Meachanic for 43 years my business has operated since 1986 a my partner is a Meachnic for 40 years hope this feed back helps c u guys next time just 1more thing buy implementing a delivery fee until u spend $500 then the delivery fee will be waved that should’ve been advised .. So the customers know not just put it on them and make him feel bad that’s just another wrong thing by the Head office management that has implemented not the store management .."
"Nick was brilliant helped me get the right part for a good price and very knowledgeable."
"I've used other NAPA branches and never had a problem ordering parts and having them delivered to our business but this branch has no clue how to deal with customer orders and even lied to me saying they had been sent after waiting almost a week, we cancelled our order, a very poorly managed store sorry!!!"
"Just tried to purchase a starter motor from this business today! Already purchased items from them in the past. Nick has no customer service skills whatsoever and was extremely unhelpful with any questions I asked about the replacement part I was looking for. He gave negative one word answers! Called back to ask for Nick. The manager said he is in the toilet. No word of apology after I explained how difficult it was to purchase anything from Nick. Absolutely no customer service! I’m giving 1 star because I couldn’t choose a zero star! Will never use NAPA again"
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