Gordon Conveyancing Darebin

"Poor communication and out of his depth - led to costly delay in settlement. Worked with Vincent. Never met him, but seemed to be doing an ok job at the start, not especially communicative or instructive but got all the basics done on time. On the afternoon before settlement Vincent called me to tell me that my bank did not have authority to draw the shortfall amount for our property purchase from our account. This contradicted advice we had received previously from our broker and directly from the bank. Unfortunately the call came so late in the day I was unable to confirm with anyone else and Vincent advised me there was 'no other way' to attempt to complete settlement on time but to request a same day transfer from the bank. The whole thing was so stressful and confusing. Unfortunately the next day when I was finally able to speak with my broker she confirmed that the bank DID have authority to draw the funds (just needed the information updated on the form) and there was no need to delay settlement. In fact the transfer that Vincent had advised me to make meant the funds were not available on the settlement date and so we had to delay by three days (long weekend) which cost us over $1k. Afterwards we found out not only did Vincent not have any correspondence from the bank saying they did not have authority (he had taken the blank section of the form to mean this, which was wrong), but he had received an email from the bank early on the day of settlement requesting the information for the account which he never informed us of. If we had this information at this time we probably could have asked the bank to cancel the transfer and everything would have been ok. The whole thing was really stressful and unhelpful and expensive - no idea why we paid him $880 to make the whole thing harder for us. We contacted Vincent after everything was over to request the amount of fee back at least - still not as much as the whole thing had cost us, but he refused to take responsibility. Please avoid this company at all costs. UPDATE 22/6/23 09:45am Most of this is half-true nonsense. If you can read through this and it all makes perfect sense and you are confident that you would have been alright taking Vincent's advice, then by all means use his company. But if you're not sure, please go with someone else who gives you clear, correct advice on time! Personally I wish I had done more research and hadn't trusted hundreds of thousands of dollars to an organisation based out of a massage parlour."

"We are very happy with the services provided by Gordon Conveyancing. Vincent was very knowledgeable, helpful and would always respond to us in timely manner. Vincent helped us through the purchase of a new home as well as selling our previous and made sure we were always informed of the progress. We highly recommend and would happily use the services again!"

"3 May, 1130am: A company only knows how to collect payment. Lack of communication and professionalism, I need to follow up with them myself all the time and the problem still not resolved. The conveyancer that I dealt with was like an amateur, no suggestions, no warning for first home buyer at all, only forwarding the vendor’s conveyancer messages. He even needs my building inspector to tell him what to do. Nightmare to deal with. Never ever again. 3 May, 0730pm: No, I am sure I got the right conveyancing company and the conveyancer that I dealt with is Vincent Ramos. I just got an email from you this afternoon trying to be “proactively” solving my case after I posted this review this morning. I believe I will not get any updates from you if I didn’t post this review on google, am I right? This is why people should avoid this conveyancing company. Can’t even be honest, accept feedback and recognise its own problem. I have got my case number and emails as proof if you think I got the wrong conveyancer or company."

"A big shout out to Vincent at Gordon Conveyancing. I would really like to thank him for his expectional work that he did towards the settlement of my land. He provided clarity to the point on all aspects of conveyancing and perfection towards knowledge of conveyancing and his work ethics. Moreover the respect he gave towards the client was outstanding. He is always approachable and kept me in the loop on the process and provided regular updates. I would highly recommend him to all and would definitely be reaching out to him for any future conveyancing related matter. Good Work Vincent."

"I would like to give some exceptional feedback I received from Vincent earlier today. I was in need of immediate assistance which required reading through a contract, as I was approaching the end of an agreement. Vincent kindly assisted me, even though he would receive no immediate benefit from helping me. I’m sure he always gives this level of service to all of his customers and I will definitely be returning for any future needs for settlements. Thanks Vincent!!"