Harvey Norman Melbourne City

"Amazing store with great staffs. One of the great staff members in electrical section is Vijay. He is one of the most helpful and honest staff members I have ever seen. Make sure to reach Vijay out if you need a honest and good support."

"A Disappointing Shopping Experience: Three weeks ago, I made a purchase for a refrigerator and a washing machine here. However, until today, I haven't received any communication regarding the delivery. You can imagine how essential these appliances are, especially the washing machine, for everyday living. Due to their poor service, I've been unable to do laundry and store food properly for three weeks, causing significant inconvenience in my life. What's even more frustrating is that the online store showed the items were in stock, but they simply haven't delivered them to me! It's completely incomprehensible! I won't be shopping here again, and I won't recommend others to do so either!"

"Walked in with some specifications on a laptop I wanted to purchase. Went backwards and forwards, appreciated the staff being attentive. Settled on a laptop and then had to wade through 30 minutes of him trying to upsell me. I asked him to stop on multiple occasions and finally lost my temper, saying please just let me pay for the laptop, I am done listening to upsales. Then he tried to continue the spiel. I got up and walked out without a purchase, walked over to jbhifi and asked for a similar laptop. They found me a better laptop at a better price. Will never ever walk back into your store ever again. That behaviour was absolutely disgusting."

"Never buy any computer, electronic or appliances from Harvey Norman esp the cbd store, the staff n store mgr will verbally running down at you, you will have problem to return or get back your money, insisted that they could only give you a credit voucher for a full price product that dont work properly, damaged or you are not happy about the quality of the product. Bought many things from them before, but I have NO ideas why they are so arrogant that you have never seen these behaviours in JB Hi Fi, Myer, big w or DJ!!! I was shocked! Their store manager is a joke insisted that I have to pay shipping cost for the item, n when asked them to match price for products they insisted i must spend more than a hundred to get price matched or shipping cost added to compare the price with their competitors!!! Do NOT take any non sense from them! Also i bought a canon printer last year n waited for 3 months, they sold stocks that never existed ! I ended up bought mine from catch n they delivered to me the next day and got to ring them to cancel my order because of their dishonesty about the stocks. Nobody contacted you when the stocks were not existed after they took your money. I believe that all of their 5 stars reviews are mostly paid agents written for them, there are fake reviews, mainly because they have too many "1 star" reviews! they lied to you to buy expensive extended warranty thats not even existed!"