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Fisher & Paykel Australia
1 Eden Park Drive, Macquarie Park, New South Wales, Australia
About Fisher & Paykel Australia
Welcome to Fisher & Paykel Australia, located at Macquarie Park, Eden Park Drive, 1. As a leading establishment in the home goods industry, we are not just a store, but a point of interest for those seeking luxury kitchen appliances and specialized care for their modern wardrobe.
At Fisher & Paykel, we have mastered temperature control, allowing you to create perfect results in your culinary endeavors. Our range of luxury kitchen appliances is designed to work seamlessly together, bringing design freedom to your home. Whether you are transforming ingredients into cuisine or turning chores into beautiful experiences, our appliances are tailored to complement the way you live.
We understand that the kitchen is the heart of the home, where people come together to eat, share, and live life. That's why our appliances combine beautiful design with exceptional performance, encouraging unique configurations that suit your lifestyle. With Fisher & Paykel, you can create a considered space that matches your home environment.
But our commitment to exceptional design and performance doesn't stop at the kitchen. We also offer specialized care for your modern wardrobe. Our Fabric Care Cabinet and washers and dryers are designed to provide the utmost care for your clothes. By combining our products, you can create a fabric care ecosystem that helps you care better, care for longer, and care in new ways.
We deeply understand how people live and the rituals and experiences that enrich life. This understanding is reflected in our exceptional appliance design, which makes life easier and more enjoyable. With Fisher & Paykel, you can discover perfect results in every use, as our appliances are designed to deliver exceptional performance and precision.
Our appliances are not only functional but also aesthetically pleasing. Crafted using quality materials and finishes, they are intended to stand the test of time. Additionally, our commitment to sustainability means that our appliances are designed to reduce energy and water use without compromising performance.
In addition to our commitment to quality and sustainability, we also take pride in our architectural partnerships. From a floating roof nestled in the dunes to a renovated Edwardian villa in Ponsonby, our appliances have been integrated into stunning living spaces, creating a sense of refuge and tropical modernism.
To stay updated with the latest design and product news, sign up for our newsletter. As a thank you, you will receive a series of Architectural eBooks showcasing our products in the heart of the home.
Thank you for choosing Fisher & Paykel. Soon, you will receive an email to download the first Architectural eBook of the series.
Photos of Fisher & Paykel Australia
1/1 Eden Park Dr, Macquarie Park NSW 2113, Australia
Reviews of Fisher & Paykel Australia
"Customer service at FP is absolute shambles and that is an understatement. The product quality is terrible and appliances barely last a year without problems. My 2 year old range hood trim randomly fell off and the customer care wanted to charge me a call out fee for a technician to take a look. Instead of finding solutions, these chaps were busy giving advice on what products to use for cleaning. An absolute joke."
"COPY OF THE EMAIL I FINALLY SENT THIS COMPANY Fisher and Paykel Team, I am writing to express my deep disappointment with our Fisher and Paykel front loader washing machine. In 2013, when we built our new home, we made the decision to invest in a Fisher and Paykel appliance, believing it to be a reliable and high-quality brand. While it may not have been the most expensive option on the market, it was certainly among the pricier models available. However, our experience with the machine has been far from satisfactory. On multiple occasions, we have encountered significant issues that have caused significant inconvenience, financial burden, and even safety concerns. I would like to outline the series of problems we have faced since owning our front loader: 1. February 2016 - The hot water hose unexpectedly broke in the early hours of the morning, resulting in severe flooding within our relatively new home. I have included photographs to illustrate the extent of the damage caused. 2. May 2019 - The main bearing of the washing barrel failed, necessitating the replacement of the entire barrel. Unfortunately, it was not possible to replace the specific bearing alone. I have attached photos depicting this issue. 3. August 2021 - The pump hose split, repeatedly triggering an error code and causing disruption in the machine's operation. 4. January 2022 - The electrical starter at the rear of the machine burnt out, creating a potential fire hazard. I have included photographs to highlight the severity of this situation. 5. September 2022 - A malfunction in the motherboard caused the machine to constantly enter error mode, rendering it unusable. I have also attached a video capturing this issue. 6. May 2023 - The machine unexpectedly filled with water, causing the door to burst open and flooding our home once again. Enclosed, you will find photographs documenting the aftermath of this incident. It is with great disappointment that I write to inform you that my wife and I have decided to purchase a new washing machine today, and we will not be considering Fisher and Paykel as an option. We hope that you will pass along this email to your Research and Development team, urging them to address these persistent issues and work towards improving the reliability and durability of your units. I would be more than willing to discuss my disappointing experience with your product further with your team. Please feel free to reach out to me at your convenience. Thank you for your attention to this matter, and I sincerely hope that Fisher and Paykel takes these concerns seriously in order to enhance customer satisfaction and trust in your brand"
"Got a Vented Dryer in July 2022, and now is broken. Booked a technician coming scheduled for today between 13:00 and 15:00. The technician called me this morning and told me will come exact at 13:00. However, it is 15:40 now, nobody came, and also no answer for the customer service line. Speechless to this company. DO NOT BUY!!!!!"
"If I could give them zero stars I would. We paid for a dishwasher over a month ago now and provided copy of receipts of this to fisher and paykal. They confirmed that they received the payment shortly after we paid them, several weeks later with no word on the delivery, I followed them up. Still no response, two weeks later I follow them up again, to find out that they believe that they have not received any payment.. I wouldn't bother with this company or even trying to contact them , you will have to wait 25 minutes just to speak to someone."
"Broke twice in less than year. The technician said it was fixed and broke again in a 1 month. Got this washing machine with a new apartment by Deicorp. Customer service couldn’t do anything and just told me to wait for repair to come. Said they would only consider a replacement if it breaks three times!!!! Three times!! It says Error 16 on the screen - communication error of the display screen. Because of your faulty screen I have no washing machine to use for almost 2 months since living here (around 9 months now). Every time it just stopped half way through the cycle, I had to rescue my soaking wet clothes and let the water out which flooded my floor. My advice for the company is: if you make poor quality products, hire more technicians. Otherwise, make better products Advice for potential buyers: don’t ."
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