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Centre Road Medical Centre
868 Centre Road, Bentleigh East, Victoria, Australia
About Centre Road Medical Centre
Welcome to Centre Road Medical Centre, located in Bentleigh East, Australia. As a trusted healthcare institution, we offer a range of services to cater to your medical needs. Whether you're in need of a doctor's consultation, seeking medical establishment, or looking for a hospital, Centre Road Medical Centre is here to provide quality care.
Please note that our practice will be undergoing renovations until September 2023. However, we will be operating as usual during this time, ensuring that our patients receive the care they need.
We understand the importance of accessibility, especially during emergencies. For out of hours care, please call 13SICK / 13 74 25. We are here to provide assistance even when our practice is closed on Christmas, Boxing Day, and New Year's Day. For other Public Holiday hours, please contact our reception or conveniently book your appointment online.
Australia's beautiful sun is one of the many things that make our country great. However, it also leads to the highest rates of skin cancer in the world. At Centre Road Medical Centre, we emphasize the importance of early detection and prevention. Remember, you're never too young to get skin cancer, and early detection could save your life.
If you're unsure about getting the Flu Vaccination, we have compiled useful information to help you make an informed decision. Your health and well-being are our top priorities, and we strive to provide you with the necessary information to make the best choices for your health.
Centre Road Medical Centre operates as a mixed billing practice, accommodating all eligible patients. We aim to provide flexible and convenient services to meet your medical needs.
To ensure the availability of our doctors for all patients, we have a cancellation policy in place. If you cancel your appointment within 4 hours or do not attend without prior notice, a non-attendance fee of $40.00 will apply. We appreciate your understanding and cooperation with this policy.
During these challenging times of the COVID-19 pandemic, we prioritize the safety and well-being of our patients. We kindly request that you call our practice or book your appointments online. We now conduct initial consultations via Telehealth, allowing us to triage patients for COVID-19 symptoms and manage the number of patients in the practice at any given time. Follow-up appointments can be conducted either through Telehealth or at our practice.
For specific services such as pap smears, health assessments, skin checks, or if you have multiple complex concerns to discuss with your GP, longer appointments may be required. We recommend scheduling a follow-up appointment at least 48 hours after undergoing tests to review the results with your doctor.
Medical certificates can be provided by our doctors following consultations. However, please note that they cannot be backdated. To ensure prompt service, we encourage you to visit us early in your illness if you require a medical certificate.
If you have visited our practice within the past twelve months, you can book a telehealth consultation. New patients, however, must have a face-to-face consultation with one of our GPs initially.
Rest assured that your privacy and confidentiality are paramount to us. Our practitioners adhere to the AMA code of Ethics, ensuring that your medical records and consultations are kept strictly confidential.
If you require a transfer of medical records from your previous practice or doctor, please approach our reception team for assistance.
For pathology tests, a referral from your GP is necessary. We recommend having this referral ready when visiting the pathology collection center. Some tests, such as pregnancy glucose tolerance testing, may require direct booking with your Pathology provider, and many of our patients visit Melbourne Pathology for these services.
Work cover patients will be treated the same as regular patients. Please inform your employer before your first consultation so they can provide you with a claim number related to your current case. You can then book a GP consult online, which will be conducted via Telehealth from the comfort and safety of your own home.
Specialists typically require a referral letter from a GP. We advise making an appointment with one of our GPs to discuss the need for a referral letter. Please note that specialist referrals cannot be backdated, and any charges associated with specialist consultations must be discussed directly with them.
Our communications policy ensures that we handle telephone calls and electronic communication promptly and efficiently. Please note that while we may contact you via SMS or email to provide general information about our practice or health services, we will not disclose personal information over email or use this method to book or cancel appointments.
At Centre Road Medical Centre, we strive to keep you informed and up to date with the latest developments. Please let us know if you would like to receive updates from us.
Qualitas Health, the parent organization of Centre Road Medical Centre, acknowledges and respects the traditional custodians of the land on which we live and work. We pay our respects to the elders, both past and present, and extend this respect to all other Aboriginal people.
Thank you for choosing Centre Road Medical Centre. We are here to provide you with the highest quality of care and support for your health needs.
Photos of Centre Road Medical Centre
868 Centre Rd, Bentleigh East VIC 3165, Australia
Opening hours of Centre Road Medical Centre
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Centre Road Medical Centre
"First time seeing this GP. Very kind, knew that I have extensive medical knowledge and respected that. Worked with me to achieve best pain outcome. Happy with todays visit. Thank you"
"I visited this practice for the first time today and had my appointment with Dr Shah. She was lovely, listened to my concerns and provided advice. 100% recommend"
"Please note their carpark is closed due to renovations. They could have provided some updates on their website for new patients. I arrived on time and it was not a busy day for the clinic. My appointment was at 1:10 pm, but I was called to enter at 1:50 pm. 40 min delay! Another person who hadn't made a booking was examined by my GP before me. The receptionist had already confirmed when I could be admitted by the GP, but when I saw someone else was admitted, I asked the receptionist why? They mentioned the other patient came in earlier. I don't understand why there is a booking system then?! On a less crowded day, I was delayed 40 mins, and the they didn't apologise for this. This is not an acceptable level of customer service."
"Very limited space in waiting room. I presume this will be addressed during the current renovations. The staff were welcoming and efficient. My visit to the physiotherapist was informative and most helpful. He even put up with my ill-informed prattling."
"Lovely staff and the doctors are fantastic. They actually care about you and you don’t have to wait for hours to be seen. I’ve been with this clinic for five years now and the majority of the time I’ve always been really impressed with the staff and medical treatment I receive"
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