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The Victoria Clinic
324 Malvern Road, Prahran Victoria 3181
About The Victoria Clinic
Welcome to The Victoria Clinic, a distinguished establishment situated in the vibrant city of Prahran, Australia. Located on Malvern Road, our clinic stands as a prominent health institution in the area, catering to the diverse medical needs of the community.
At The Victoria Clinic, we pride ourselves on providing exceptional healthcare services in a warm and inviting environment. Our dedicated team of highly skilled medical professionals is committed to delivering personalized care and ensuring the well-being of our patients.
As a point of interest in the neighborhood, The Victoria Clinic offers a comprehensive range of medical specialties, including but not limited to general medicine, pediatrics, gynecology, dermatology, and orthopedics. Whether you require routine check-ups, specialized treatments, or emergency care, our clinic is equipped with state-of-the-art facilities and cutting-edge technology to meet your healthcare needs.
We understand that visiting a medical institution can be an anxious experience for many individuals. That's why we prioritize creating a comfortable and soothing atmosphere, ensuring that our patients feel at ease throughout their visit. Our friendly and compassionate staff is dedicated to providing exceptional patient care, addressing concerns, and offering support every step of the way.
The Victoria Clinic also values the importance of preventive healthcare and education. We believe in empowering our patients with knowledge and promoting a healthy lifestyle. Our team of experts regularly conducts educational workshops, seminars, and health campaigns to raise awareness and enhance the overall well-being of the community.
Conveniently located on Malvern Road, The Victoria Clinic offers easy accessibility and ample parking facilities for our patients. We are situated amidst a vibrant neighborhood, surrounded by various amenities, cafes, and shops, making your visit to our clinic a seamless experience.
We invite you to explore our website to learn more about the services we offer, meet our dedicated team of healthcare professionals, and discover the range of medical specialties available at The Victoria Clinic. Book an appointment today and experience the highest standard of healthcare in a welcoming environment. Your well-being is our top priority, and we look forward to serving you at The Victoria Clinic.
Photos of The Victoria Clinic
324 Malvern Rd, Prahran VIC 3181, Australia
Opening hours of The Victoria Clinic
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of The Victoria Clinic
"Dr. Greenbaum has been a great psychiatrist. He helps out even in his own free time"
"I have been here for around 2 months, and the Vic Clinic has genuinely helped me so so much. The nurses are so caring and wonderful, and they will be there to listen to you or even just sit with you if you need company or are feeling overwhelmed. The psychologists that run the groups are incredibly knowledgeable. The only criticism, which is hardly one, is that we need bigger rooms for them because they fill, showing how important and significant they are! There is also an art room for therapy... I never knew I could do Art, but the help of three different Art therapists helped me discover a new love for doing something, and I'm beyond appreciative of that. Plus, on top of that, there is a gym run by a lovely person who can individually design a workout that meets your needs/desires. As for my psychiatrist.. the dedication she places into her patients is incredible and admirable and has changed my life. Overall, a huge thank you to the Vic Clinic."
"I have reported this hosptial to the Health Complaints Commissioner and they are going to further investigate, I have spoken to many other people who went here who are also reporting this hosptial - which should be alarming. There have been multiple instances where constant misinformation was being provided, which has costed excess money, time and is extremely daughting for vulnerable people."
"My 3 week stay here was harmful to my mental and physical health. Critically understaffed and was forced to suddenly relocate rooms 3 times during my stay with no warning, the environment felt unstable and disorganised. I am also Type 1 insulin dependent diabetic and was forced to surrender my medications and management to the hospital; my diabetes was horribly mismanaged. I was supposed to attend a 4 week program but was forced to discharge due to extreme distress caused by the mismanagement of my health and the unstable, chaotic environment of this facility. Additionally, as a result of the disorganisation and understaffing, my personal property and medications were misplaced several times, even resulting in delays in insulin delivery because it had been lost during a sudden room relocation. I entered this hospital depressed and anxious, left highly agitated, mistrustful, and feeling suicidal. This clinic is not a safe, stable, or equipt environment for mentally vulnerable people, and is actively dangerous for any patients with physical health problems."
"A handful of staff at TVC are as good as most staff are at other facilities, but most are effectively useless in helping people in distress. Many agency nurses. All kinds of banging and crashing begins at 5 AM and only stops after medication times. The doors for cleaning staff are heavy and constantly being banged and equipment crashes around the hallway. Other patients said these constant loud noises were very triggering. All rooms have security locks so there is constant beeping and banging of doors. One nurse in particular, Kasey, made it clear that management was very "proud" of the new building and so didn't like people putting notes on their doors because it ruined the image of the hospital. She told me that staff only did checks in patients' rooms at 12 and 3 PM. I told her that that clearly wasn't true because staff had been coming in many times throughout the day, not just into my room but all other patients too. She said that more checks would be done if staff were "concerned" about patient wellbeing and to see if they were breathing. When she later contradicted this point in the same conversation minutes later, she said that this was a "flippant joke" and she "apologised". When I told a family member about this, this was reflected to me as Kasey making a "joke" about patients killing themselves. Kasey treated me as if I was being deliberately antagonistic. Kasey demonstrated no empathy for my fatigue or the anxiety that was increasing as this conversation occurred. Despite me literally crouching on the floor in front of her and having difficulty breathing, Kasey continued to berate me. Shortly after, because of the severe anxiety I was admitted to The Victoria Clinic for in the first place being exacerbated by Kasey's relentless admonition, I asked for a PRN to help me calm down. I wasn't able to put the medication cups into the bin between when Kasey gave them to me and when I sat back down into the chair I had been in. I obviously hadn't noticed that I had dropped the cups near the bin because I was in a state of panic: shaking, nauseous, dizzy and unable to move or think clearly. Despite all of this, Kasey returned and said to me in a condescending and cruel way "didn't quite make it to the bin?" about the cups on the floor. I was in utter disbelief and shock that I was being given absolutely no support as I was having a panic attack right before her eyes and her priority was instead to make a sinister comment. I was left alone to have a panic attack in that chair after being given the medication and simply told to go lie down. This behaviour was intentionally callous and exhibited a purposeful and sadistic intention to mock someone in pain for her own amusement. Having spent many years in therapy on this very pattern of abuse by authority figures, I was very much retraumatised by this occurring yet again in a place that is supposedly designed for healing."
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