Westgroup Medical Clinic 14 Victoria Square, Saint Albans, Victoria 3021
About the Business
Welcome to Westgroup Medical Clinic, a premier healthcare institution located in the heart of Saint Albans, Victoria Square. We are dedicated to providing top-notch medical services and compassionate care to our valued patients.
As an esteemed establishment in the healthcare industry, Westgroup Medical Clinic is committed to ensuring the well-being and health of individuals and families in the community. Our state-of-the-art facility is equipped with the latest medical technology, allowing our highly skilled team of healthcare professionals to deliver exceptional care tailored to each patient's unique needs.
At Westgroup Medical Clinic, we offer a comprehensive range of medical services, encompassing various specialties and disciplines. From general practitioners to specialists, our team consists of experienced doctors who are passionate about delivering excellent healthcare services. Whether you require routine check-ups, preventive care, or specialized treatments, our dedicated healthcare professionals are here to guide you every step of the way.
We understand the importance of accessibility and convenience in healthcare, which is why Westgroup Medical Clinic is strategically located in Victoria Square. Our central location ensures easy access for patients from all over Saint Albans and its surrounding areas. With ample parking facilities and a comfortable waiting area, we strive to make your visit to our clinic as stress-free as possible.
At Westgroup Medical Clinic, we prioritize patient-centered care and actively involve our patients in their healthcare journey. Our friendly and knowledgeable staff are always ready to address any concerns or queries you may have, ensuring a positive and comfortable experience during your visit.
As a point of interest in the community, Westgroup Medical Clinic is dedicated to promoting overall well-being beyond medical care. We actively participate in community outreach programs, health education initiatives, and collaborate with other healthcare institutions to contribute to the betterment of the society we serve.
Experience the difference at Westgroup Medical Clinic, where your health and well-being are our utmost priority. Contact us today to schedule an appointment or visit our website for more information on our services. We look forward to serving you and your loved ones with the highest quality healthcare in Saint Albans, Victoria Square.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Very appalled by their service. Waited 1 hour and 30 minutes for a referral for a blood test. Had to cancel another appointment as I was still in their waiting area. Will not be back. Having a cancelation fee is fine but please do not let your patients wait over an hour to be seen when they have made an appointment and done the right thing. Apologies but very infuriating aswell."
"One star is too much for this clinic. I have been attending this practice for over 18 years now and the wait time is getting longer and longer even though you have booked an appointment 1 week in advance. I had an appointment at 2030hrs tonight, I got there at 2015hrs and was told that I won't be in till 2100hrs the latest. Once again not one person bothered to call me and advise me that they are running late. I do have a life and it's 2100 at night. After waiting for 45 min I ask the receptionist how many more there is before me to which she answers one or two I think! She thinks!! How is it possible that she doesn't know?! With the 1-2 patients ahead of me, my wait time has now gone from only 30 minutes to over an hour. So as I mentioned last time, common courtesy would be to phone your patients if you are running late. Dr Hiluf is a great doctor and this is the only reason that I attend the clinic, but there are never appointments available unless you book one to two weeks in advance with our doctor. Once again this is very poor to make people wait for over an hour to see a doctor. I didn't end up seeing my doctor and lost my appointment that I had booked a week prior. I left at 2120hrs as there were still x2 patients that had appointments before me. Terrible service not that any one in the clinic actually cares. Disappointing that after 18 years this is how you get treated."
"Been going to this clinic for a very long time. Dr Hiluf is one of the best Doctor. He is friendly easy to talk to has a lot of time for his patient and very knowledgeable. Receptionist Antoinette is very good too friendly and very helpful."
"Average waiting time is 60 mins plus even with an appointment. However Dr Pech and Chavalli are knowledgeable, patient, understanding and caring doctors. They’re the best doctors around St Albans area."
"I have been going here for as long as I can remember and have had many good experiences, minus today. Today I walked in and asked the receptionist if I could see a doctor. She said it would be an hour wait and I said ok. She took down my details. After waiting for close to an hour I gave the receptionist notice that I was just running out to change my car park(my 1hour parking spot), she said "ok". I came back and after sitting for a further 50mins and seeing people who had entered well after me being called in first the receptionist called me up once more to ask me for my details. She had obviously not put me through the first time. I didnt even receive an apology off her! 5mins later I stood up and said I had to change my car spot yet again. She replied with an answer pretty much saying I have to wait because the doctor will be calling me out shortly. I then replied with "Well what am I meant to do?! Thanks anyways!" I bit my tongue and walked out extremely disappointed with the lack of organisation and manners from that one receptionist!"
List of local businesses, places and services in Victoria
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos