Williamstown Hospital Stewart Street, Williamstown, Victoria 3016

"just WOW! I went in for an ACL reconstruction and overnight stay and I had such a fantastic experience here, from the nursery to the surgeons and even to the other patients everyone was so lovely and nice. Just a bunch of professional and amazing staff. REALLY THE BEST EVER and took amazing care of me with smiles and no bad energy targeted towards me or anyone else because that’s something you really do feel. If I was ever to be admitted again I would definitely love to stay here again, time just flew and honestly didn’t feel uncomfortable or less like a home. Thank you Williamstown Hospital staff!"

"Child recently had surgery there and because aesthetically it didn't have the bells & whistles I expected the worst. I was wrong! Every single staff member we interacted with was amazing! They made our stay so much easier. Had a room to ourselves, which they said is common being a smaller hospital. Always a win! Thank you to our nurses Kaz & Rubee. Ally & Mia! That's how great they were we remembered their names. The food was worse than the average hospital food haha but with Uber & so many food joints close by there was no drama. Cafe on site. Not that great a selection but they are small & quiet a lot it seems. Had a chicken & avo on a zatar bread. Cost an arm & a leg at $15. Despite the price it was delicious. Parking across the road is free which is great. However it's near the train station & I think I checked my car, esp staying overnight, maybe every hour I was that worried it would get stolen."

"The hospital has always been a reliable and reassuring local haven in times of personal health crisis. However my experience with the attending Doctor on Friday 9/6/23 was poor and bordered on elder abuse. The rest of the staff were wonderful/ professional & caring. The doctor was argumentative, failed to fully inform me of side effects to treatment and was dismissive to my pain & fear. Cheryl Desailly"

"Came in quite late due to extreme pain around my ribs after a fall. Within 1 and a half hours, I was in and out with X-rays done. I was worried originally that I would have to wait for a long time, but all of the staff made it a really easy, efficient and stress free experience."

"Prior to surgery Susie and the team were amazing in prepping. Thank you Halina for your profession. After the surgery I received dismal treatment. I had 2 graduate nurses, one of them laughed at me when I said I was in pain, the other kept getting everything wrong, thought I was a different patient and called me a different name. He was really trying though just needs more supervised support. I was discharged with a graduate nurse who had the wrong surgery written on my discharge form. He did not provide accurate discharge and home treatment info. Not his fault there was a pharmacist that was suppose to discharge me but they never came. The graduate nurse told me to visit a pharmacy and get the info from there. I should of been discharged by a doctor! When I called the hospital 3 days after treatment to get discharge info they couldn’t tell me any info as I could not quote the ward I was recovering in. No one told me this detail and it was not on my form. After guessing I got through and found out I should of started my home treatment two days ago. All a huge mess. Now I’m recovering from an infection. My family doctor is now looking after me and is incredible (thank god) If only I had the surgery prep team in the recovery ward!!"