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Novo Shoes The Glen
235 Springvale Road, Glen Waverley, Victoria, Australia
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About Novo Shoes The Glen
Welcome to Novo Shoes The Glen, your go-to destination for all things footwear in Glen Waverley, Australia. Situated conveniently on Springvale Road, at 235, our establishment is not just a shoe store, but a point of interest for all shoe enthusiasts.
At Novo Shoes The Glen, we understand that shoes are not just a fashion accessory; they are an essential part of your everyday life. That's why we take pride in offering an extensive range of stylish, comfortable, and high-quality footwear for men, women, and kids.
Step into our store and be greeted by our friendly and knowledgeable staff, who are always ready to assist you in finding the perfect pair of shoes to suit your style and needs. Whether you're in search of trendy sneakers, elegant heels, casual sandals, sturdy boots, or comfortable flats, we have you covered.
Our wide selection of brands caters to all tastes and preferences, ensuring that you'll find something that suits your individual style. From renowned international labels to local Australian designers, Novo Shoes The Glen brings you the best in footwear fashion.
We believe that fashion should be accessible to everyone, which is why we offer competitive prices without compromising on quality. With regular sales and promotions, you can always find a great deal at Novo Shoes The Glen.
Not only do we offer a diverse range of shoes, but we also provide a range of accessories to complement your footwear collection. Browse through our selection of handbags, wallets, socks, and shoe care products to complete your look and keep your shoes in top condition.
Novo Shoes The Glen is more than just a shoe store; it's a destination for fashion-forward individuals who value style, comfort, and quality. Whether you're looking for the perfect pair of shoes for a special occasion, updating your everyday essentials, or simply treating yourself to a new wardrobe staple, we've got you covered.
Visit Novo Shoes The Glen today and experience the joy of finding your perfect pair of shoes in a welcoming and stylish environment. Our commitment to customer satisfaction ensures that you'll leave our store feeling confident and satisfied with your purchase.
Photos of Novo Shoes The Glen
The Glen, Shop G029/235 Springvale Rd, Glen Waverley VIC 3105, Australia
Opening hours of Novo Shoes The Glen
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Novo Shoes The Glen
"I came to buy shoes with my teenage daughter near to closing time. The sales assistant was very rude didn't want to give us time to select the right size for my daughter. I was going to buy a pair for sure there because I am a regular customer of Novo shoes and has visited the shop many years. Never will I go there again!"
"My partner and I arrived at this store (0 shoppers there at the time) we were not even greeted or acknowledged by the sales assistant, but her eyes glued towards her phone screen instead. When asked about to try a pair of shoes it was only then she communicate but proceed to return to her phone to play behind the counter (it must be that important), we proceeded to shop. My partner wanted to try to 1 size up sure enough I had to make my way to counter and ask for it rather than having the sales assistant be accommodating us, like other reviews on this store and the Chadstone branch it is a self-serve environment, you are on your own. When the sales assistant return to give us the 1 size up shoe (taken from the display) she basically dropped it that shoe on the box and return the phone behind the counter. I have been in customer service industry more than 10 years and I never seen such appalling service with no basic eye contact, no customer service or even communication, which is the top 3 traits required in a sales assistant role . If the sales assistant is uninterested and unmotivated perhaps don't work in a customer service orientated job. I suggest my partner takes her business somewhere else and treated with some respect at least. I'm more than happy to provide a name to management if they respond to this review considering they only respond to positive reviews. Edit: Novo read my review again and what had occurred no need to repeat myself via email . Your staff couldn't careless and didn't assist us on the day as her phone was more important. Simple."
"Excellent customer service. Lovely staff member at Novo The Glen. Thank you. I am super happy with online shopping, pick up and return that I have rarely experienced same service elsewhere so far. Much appreciated."
"Todays my only day to get a pair of shoes for the upcoming wedding. I arrive at 4:30pm and the store is closed. They’re suppose to close at 5:00pm. I call the store, I already know what shoe I want, tell her I’m in the centre and the cashier has no answer for me except for “Um” and “Ah” then “sorry”. No explanation. My most relied on brand becomes unreliable!"
"I never back to this shop. I went to this shop at 0230 today. I wanted to try to wear my size then asked the staff. she said no sell it because the shop will be closed at 0300. It's still time to try and buy it for them. But the staff refused to do that. She is unprofessional and very very rude. It was very upsetting to me."
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