The Good Guys Maribyrnong
About the Business
Welcome to The Good Guys Maribyrnong, your go-to destination for all your furniture and home goods needs. Located on Sloane Street, our establishment is a must-visit point of interest for anyone looking to enhance their living space.
At The Good Guys Maribyrnong, we understand the value of your time. That's why we offer an online form for all Returns, Refund, Repairs, and Exchanges, making the process quick and convenient. Our Gold Service Extras Members receive exclusive benefits such as product care from day one, StoreCash rewards, and access to special offers and sales.
For a seamless experience, new customers can apply and be approved for a Latitude Gem Visa credit card, providing them with even more purchasing power. Earn StoreCash by meeting qualifying conditions, including signing up and downloading the Digital Wallet before making a purchase. Stay updated with email or SMS notifications when your earned StoreCash is credited to your Digital Wallet.
Enjoy discounts on our wide range of products, with negotiations ensuring that you get the best price. Please note that discounts cannot be used in conjunction with any other offer, and specific terms and conditions may apply.
We also offer bonus services within a 30km radius of our store, ensuring that you receive exceptional service even after your purchase. Please refer to the product details for specific terms and conditions.
As part of our commitment to customer satisfaction, we provide a trade-in option for your devices. Visit our website for full terms and conditions, and remember to remove all personal data from your device before shipping it to us.
For any home services such as gas fitting, electrical, or plumbing work, we partner with licensed subcontractors to ensure safety and compliance. All required certificates are issued by these licensed professionals.
Shopping with Spot. Buy Now, Pay Later? Spend $50 or more in a single transaction at The Good Guys Maribyrnong and receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria.
To access your StoreCash balance and current offers, simply enter your mobile number to receive a verification code via text message.
Visit The Good Guys Maribyrnong today to discover a world of furniture and home goods, backed by excellent customer service and a commitment to quality.
Photos
Location & Phone number
2-6 Sloane Street, Maribyrnong, Victoria 3032, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:30 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Great customer service from the team, I had purchased a few electrical items a couple of moths ago from this store and I had issues with a faulty machine, went into the store and explained the issues and was greeted in a friendly, professional matter and Tony was so helpful had no issues returning the faulty equipment and changing it, thank you! Keep up the good work!"
"I bought dishwasher from highpoint store and cancelled my order for unseen reasons. Requested for refund and I was advised by customer service that funds will go straight away into my account and its been 5 days and still no refund as yet. Just don't understand vague response to refund request and interestingly not one person at good guys maribrynong gave me a valid answer. Hoping I get my refund along with installation charges.."
"I Purchased a LG OLED TV in May 2023 and within a month I had issues with the built in Apps having “networking issues” which was very intermittent. 50% of the time they would connect and 50% of the time they wouldn't. I followed all the online troubleshooting guides on the LG website and nothing worked, I updated all the apps and firmware also. I know it was a issue with the TV and not my home network as I purchased a google chrome cast and have not had a issue to date. I contacted The Good Guys to let them know the TV was faulty but I got palmed off to LG care. LG care did nothing at all to help, they said they could send a technician out at my expense and denied there was any issue with the TV. So the fact I bought this at The Goods Guys and they palmed me off within a month of purchasing the TV, they can cop the review as now I am stuck with the TV. I’d recommend people just purchase online these days as you’ll get equivalent or better customer care these days and get the TV cheaper. I thought by paying more at a retail store i’d get more support, I was wrong. Lesson learnt."
"We had really bad customer service experience with Good Guy few years back so haven’t shop at GG for awhile. Decided to try again last weekend and luckily Evan C helped us from A to Z. He was one of the best sales person we’ve dealt with, very professional and accommodating. Thanks Evan, we will definitely shop more often at GG."
"I did a ClickFrenzy order for some appliances and got my order confirmation. However there was a glitch with the website and they told me that my order was cancelled. Decided to drive down to my local GGs for help. The salesperson Daniel patiently matched my confirmed order pricing despite it being 7pm on a Friday night. Thankful enough to leave a review. Good on ya Guys."
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