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Auto & General Seven Hills Assessment Centre
18 Prime Drive, Seven Hills, New South Wales, Australia
About Auto & General Seven Hills Assessment Centre
Welcome to the Auto & General Seven Hills Assessment Centre, located at Prime Drive, 18 in Seven Hills, Australia. Our institution is a one-stop solution for all your car repair and insurance needs. As a reputable car repair establishment and insurance agency, we aim to provide top-notch services and support to our valued customers.
At our assessment centre, we have a team of highly skilled and experienced professionals who are dedicated to ensuring the best possible outcomes for your vehicle. Whether you need minor repairs or major restoration work, our experts will handle it with utmost care and precision. We understand the importance of your vehicle to your daily life, and we strive to deliver efficient and reliable services to get you back on the road as quickly as possible.
As an insurance agency, we offer comprehensive coverage options to protect your vehicle and provide you with peace of mind. Our team of insurance experts will guide you through the process of selecting the right insurance policy that suits your needs and budget. We believe in transparency and fairness, and our aim is to provide you with the best insurance solutions tailored to your requirements.
Auto & General Insurance Company, our parent company, is a trusted name in the insurance industry. With their Level 13 office located at Toowong Tower, 9 Sherwood Road, Toowong, QLD 4066, Australia, we have access to a wide range of resources and expertise to provide you with the highest quality of service.
For any motor or home insurance enquiries, you can reach out to us at [email protected] or [email protected] respectively. We value your feedback and strive to resolve any issues or concerns promptly. If you are a repairer and have any disputes, please visit our website at https://www.autogeneral.com.au/dispute-resolution-for-repairers/ for our dispute resolution process. Additionally, if you are interested in becoming a partner repairer, you can find the criteria document at https://www.autogeneral.com.au/partner-repairer-criteria/.
Whether you need car repairs, insurance coverage, or simply want to explore our services, the Auto & General Seven Hills Assessment Centre is your go-to destination. Visit us today and experience the difference of our top-notch services and customer support.
Photos of Auto & General Seven Hills Assessment Centre
18 Prime Dr, Seven Hills NSW 2147, Australia
Opening hours of Auto & General Seven Hills Assessment Centre
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Auto & General Seven Hills Assessment Centre
"Scammer insurance just imagine it's an insurance events typhoons their builder contractor are lies and they will devalue your property and disapprove your claims better look for another very poor services what is the purpose of paying premiums just a waste of money."
"Auto and General, the underwriter for Budget, are a disgrace. I had to lodge a complaint with the AFCA as I was threatened by the managing assessor of Budget to reverse my claim.. After they'd already repaired my vehicle through their network. A bunch of bullies, look elsewhere for your insurance needs."
"This is the worst ever insurance company to deal with. They will take your money and be as difficult as possible to deal with. Their internet systems don't work, more than 30 min wait for phone calls and minimum 3nonths + for them to process a claim. Their call center has no idea what's going on and you'll be lucky to find someone who does. It is NOT WORTH YOUR MONEY. FOR THE LOVE OF GOD DO NOT WASTE YOUR MONEY AND TIME WITH THIS PLACE. Check their Facebook and social media. It's filled with complaints."
"Poor in every avenue, useless support that sent you in circles each department will tell you it's not there area and keep transferring you in circles until you get hung up on... I was a not at fault driver, they changed there mind after the car was already repaired after talking to the other driver who was obviously on his phone whilst driving and changed lanes into me and budget ignored my footage then said they lost my footage and cannot find any email. legal action will be taken as the video is clear as day what happened. Do not go with the cheapest company they refuse to pay and stuff you around the reviews are true... AVOID at all cost you're just handing your money over to a company that doesn't support or help you."
"Writing this as I’m hold to the Budget Direct (Auto General) in particular the Assessment Centre who have been utterly hopeless at dealing with my not at fault claim. I’ve been without a car and any real update on what’s happening for more than 2 weeks. I’ve spent countless hours waiting on hold without anyone even picking up. I’ve even made a complaint online, been assigned to a duty manager who also hasn’t bothered to return my call. Although their claims department (seperate to assessments) answers fairly quickly - they seem powerless to assist. I didn’t know service could be this dreadful. I appreciate they’re busy but al I want is a regular update from a human who can determine what’s going on. I’ll be seriously considering who I choose for insurance in the future... if claims handling is important to you - I wouldn’t recommend using this company whatsoever. Absolute shocking."
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