OZ Design Nunawading 262-266 Whitehorse Road, Nunawading, Victoria 3131

"OZ Design Nunawading has a great range of furniture in lots of options. Shoutout to Deb who assisted us with our purchase."

"Service was fantastic. They carried out chairs to my car for me. And gave us a great deal. Quality of the chairs was also great."

"What i envisaged to be a seamless transaction ended up been an absolute nightmare. The unit that I had purchased had countless defects which was extremely disappointing to see. Was excited to receive it upon opening up the packaging there were scuff marks on the item, it had not even been painted properly and the backing board was uneven yet it was stapled together. The quality is shocking and the finishings were extremely poor. Obviously it had been slapped together overseas whilst I waited for stock to arrive. Seriously not able to comprehend how a business is able to continue to operate with defective items and disgusting customer service. The unit I purchased did not even remotely look like what I saw in the show room, where all the furniture were beautiful and flawless. I have read the negative reviews that have been posted after making the purchase thinking Oz Design is a reputable brand which values quality, customer service and integrity. Unfortunately all those negative reviews are all valid. Don't be fooled by the pieces of furniture you see in store as there is a high probability you won't be receiving what you envisaged. Avoid high levels of stress and steer clear. Certainly isn't worth wasting your valuable time and expending your energy on staff that have no clue what customer service is. They dismiss your claims or simply ignore it which is one effective method of handling queries and complaints. One star would be considered incredible generous. They don't seem to know what feedback which is the key to improvements."

"Coerced my parents to purchase through false information about stock when there was plentiful in stock. Also $2 away from the spend $1,000 get $250 back and did not allow my parents to go back and add a small item to meet this requirement just 30 seconds after leaving the store. A disingenuous business and sales team."

"OZdesign never fails to disappoint me. I’ve spent literally thousands of dollars on furniture from Nunawading store when I bought items for my new house. Poor quality on the items once you receive them considering it’s brand new. It’s either damaged or poor workmanship. Safe to say the only items that are of good quality are the showroom displays. First it was the marwan bench, I didnt bother to have it replaced even though it is bending like crazy when I sit on it and I’m not even a heavy guy Second is the marwan buffet, my wife complains doors are difficult to open and true enough it is when I tried it because magnet ridiculously too strong! I don’t consider this a big deal so as a workaround, I had to put tape on the magnet. Third is one of the amanda bar stools I bought had a problem with one of its legs. Even though I was very grateful it got replaced, the whole thing had to have drama when I got into an argument with one of there staff Tracy - very long story but I’ll never forget this experience. Now is the Lennon tv unit I bought last year and got delivered yesterday. One leg is damaged and the screws used for the legs are too long and protrudes from the inside and had damaged the wood. This will be the last time I buy anything from them and it seems I am not the only one having issues with them."