Castle Hill Toyota

"I recently purchased a used Lexus IS250 through Sam at Castle Hill Toyota. Sam was outstanding and looked after us well and gave us all the information about the car and was willing to explain in detail and take care of any issues that needed rectification. He was very professional, friendly, patient, courteous and ensured that we had a very positive experience and delivered the car on time and the car was perfectly detailed and ready to go when we arrived to pick up. Our sincere thanks to Sam and would highly recommend him to anyone who is looking to buy a car. I have dealt with this dealership for more than 20 years and have purchased several new and used cars over the years and they have always delivered outstanding customer service with genuine care for your wellbeing and safety. Well done and thank you."

"Just purchased a brand new GR86 (my dream car) through Tom & Kim at Toyota Castle Hill. Hands down the best experience I’ve had purchasing a car, Tom was extremely helpful and welcoming when I was just browsing and when I decided to take the next step by test driving and purchasing the car. Tom was also able to answer every single question I threw at him with in-depth/confident answers showing that Tom really understands the products he is selling. Since I decided to finance, I was contacted by Kim who over the course of 2 weeks went above and beyond to make sure I felt comfortable with my decision as well as deeply involve me in the entire process by updating me wherever possible which I greatly appreciated, Kim also demonstrated a great sense of professional care for myself as a client and a person by making sure I got the best possible treatment possible during and after the purchase. Overall my experience was by far the best I could ask for and more. I would highly recommend Toyota Castle Hill as well as Tom & Kim, If I could give more than 5 stars I would."

"I recently purchased a 2023 RAV4 GX Petrol from Castle Hill Toyota and I must say, I am thoroughly impressed. The entire process was seamless and professional. Our sales representative, Steve Zhang, was outstanding. He was knowledgeable, friendly, and attentive to our needs. He guided us through the whole process and ensured that all our questions were answered. His deep understanding of the car features and specs really helped us make the best decision. The dealership delivered the car on time, as promised in May 2023. The car was perfectly detailed and ready to go when we arrived for pickup. The entire team was welcoming and made sure that we were comfortable during the process. Overall, my experience at Castle Hill Toyota was beyond satisfactory. I highly recommend this dealership to anyone in the market for a new car. And if you can, ask for Steve Zhang – he'll ensure a smooth and pleasant car buying experience."

"Highly recommended. Specially MARK ROSANO, I have recently purchased Mitsubishi Pajero sport from Mark, I'm based in Melbourne, and I have found this SUV through the web, I have contacted them with website and next day Mark contacted me, this was my first experience that I haven't inspected a car visually and mark had sent me a video walkthrough, I have requested some extra services from Mark, and he has always helped me to do all necessary requirements, I have not given a single call to him, and all went through messages.it was unbelievable service from Mark Rosano, Fair negotiable and really happy with the additional services. (Full detailing cleaning, and small touchups.) Filially I received my car last week and Mark arranged the delivery for me, Wow the car was excellent condition and I haven't expected the car in this condition, exterior was 100% brand new, and he did a cut and polish as well, Mark Rosano hat off to you sir, Thank you for your wonderful service and my wife was really surprised as I bought this for her as a gift."